Acid Pro not able to load/edit mp3 files

Lou-DiMarco wrote on 10/18/2021, 1:43 PM

I am currently running Acid Pro 10 Build 10.0.5 (Build 38) 64bit

 

This is a new install on a new MSI Crosshair 17 Laptop A11UDK

Windows 10 Home 64 bit build 19042

Mp3 files will not load. Acid says the files are not supported. I have used many previous versions and I have never seen this. Files selected play normally in windows. I have full admin control. Please advise. TY

Comments

SP. wrote on 10/18/2021, 1:58 PM

@Lou-DiMarco Install the newest update via the help menu and close the program. Hold CTRL+SHIFT and double click on the ACID icon to start the program. You will see a small window that ask you to reset the program preferences. Click on the checkbox to delete all cached data. Click on "Yes". Then try again to load MP3 files.

Lou-DiMarco wrote on 10/18/2021, 3:30 PM

That fixed it! Thank you SP

Detudamo-Kaufiti wrote on 10/29/2021, 10:01 PM

I have the same problem

I went on acid

- clicked on help, clicked on "update program online"

it says already udated

tried the above, still can't play mp3s

any links or help please

Detudamo-Kaufiti wrote on 10/29/2021, 10:11 PM

sorry I mean I can't preview a mp3 I dowloaded or add it to the mix

ken-ricker wrote on 2/24/2022, 12:36 AM

acid pro 10 suite, will show mp3 files but will not play them freicken frustrating....