Acid Pro 9.0.3 Crashes when loading a project from an older version

Former user wrote on 6/21/2020, 8:40 AM

I have many versions of acid pro and they dont have this problem

I Mainly use acid pro 7 but sometimes i need the updated elastique stretching so i use acid pro 9 and i sometimes need to make whole projects with it. and it sometimes crashes from projects made in the same version... not only from older acid versions...

Heres the Error log

ACID Pro
Version 9.0.3 (Build 32)
Exception 0xE06D7363 (Unknown Type) IP:0x75B94402
In Module 'KERNELBASE.dll' at Address 0x75A80000 + 0x00114402
Thread: ProgMan ID=0x276C Stack=0x0AC4F000-0x0AC50000
Registers:
EAX=0ac4f010 CS=0023 EIP=75b94402 EFLGS=00000212
EBX=19930520 SS=002b ESP=0ac4f010 EBP=0ac4f06c
ECX=00000003 DS=002b ESI=73955ed4 FS=0053
EDX=00000000 ES=002b EDI=739928b4 GS=002b
Bytes at CS:EIP:
75B94402: 8B 4C 24 54 33 CC E8 C3 .L: C0 01 00 8B E5 5D C2 10 .....]..
Stack Dump:
0AC4F010: E06D7363 E06C0000 + 17363
0AC4F014: 00000001
0AC4F018: 00000000
0AC4F01C: 75B94402 75A80000 + 114402 (KERNELBASE.dll)
0AC4F020: 00000003
0AC4F024: 19930520 18B70000 + DC0520
0AC4F028: 0AC4F0B4 0AB50000 + FF0B4
0AC4F02C: 739928B4 73950000 + 428B4 (MSVCP140.dll)
0AC4F030: 15C64880 15C40000 + 24880
0AC4F034: 0AC4F044 0AB50000 + FF044
0AC4F038: 7395C7FA 73950000 + C7FA (MSVCP140.dll)
0AC4F03C: 15C64880 15C40000 + 24880
0AC4F040: 00000020
0AC4F044: 0AC4F098 0AB50000 + FF098
0AC4F048: 7395F17A 73950000 + F17A (MSVCP140.dll)
0AC4F04C: 15C64880 15C40000 + 24880
> 0AC4F054: 7398D965 73950000 + 3D965 (MSVCP140.dll)
> 0AC4F058: 7395D763 73950000 + D763 (MSVCP140.dll)
> 0AC4F070: 74D077B6 74D00000 + 77B6 (VCRUNTIME140.dll)
> 0AC4F098: 739928B4 73950000 + 428B4 (MSVCP140.dll)
> 0AC4F0A0: 73968446 73950000 + 18446 (MSVCP140.dll)
> 0AC4F0A8: 739928B4 73950000 + 428B4 (MSVCP140.dll)
> 0AC4F0B4: 73954B64 73950000 + 4B64 (MSVCP140.dll)
> 0AC4F0C4: 739B5D74 73950000 + 65D74 (MSVCP140.dll)
> 0AC4F0CC: 73968400 73950000 + 18400 (MSVCP140.dll)
> 0AC4F0D8: 00517676 00400000 + 117676 (acidpro.exe)
0AC4F0DC: 00000001
0AC4F0E0: 192DABA0 18B70000 + 76ABA0
0AC4F0E4: 0AC4F198 0AB50000 + FF198
> 0AC4F0E8: 00A30880 00400000 + 630880 (acidpro.exe)
0AC4F0EC: 0AC4F110 0AB50000 + FF110
0AC4F0F0: EC1B232B EC100000 + B232B
0AC4F0F4: 00000000
0AC4F0F8: 18D3AB80 18B70000 + 1CAB80
> 0AC4F0FC: 0116E45C 00400000 + D6E45C (acidpro.exe)
0AC4F100: 175DEDB8 16C10000 + 9CEDB8
0AC4F104: 16A345A0 15C40000 + DF45A0
0AC4F108: 00000000
0AC4F10C: 192DABA0 18B70000 + 76ABA0
> 0AC4F124: 77BA1E6C 77B30000 + 71E6C (ntdll.dll)
> 0AC4F128: 0116E4B8 00400000 + D6E4B8 (acidpro.exe)
0AC4F12C: 18D3AB80 18B70000 + 1CAB80
0AC4F130: 19385CE8 18B70000 + 815CE8
0AC4F134: 00000000
0AC4F138: 00000000
> 0AC4F160: 0116E4B8 00400000 + D6E4B8 (acidpro.exe)
0AC4F164: 18D3AB80 18B70000 + 1CAB80
> 0AC4F17C: 75BB0860 75A80000 + 130860 (KERNELBASE.dll)
> 0AC4F190: 010D2BDD 00400000 + CD2BDD (acidpro.exe)
- - -
0AC4FFF0: 00000000
0AC4FFF4: 00897EA0 00400000 + 497EA0 (acidpro.exe)
0AC4FFF8: 0513B610 00400000 + 4D3B610 (acidpro.exe)
0AC4FFFC: 00000000

And I cant upgrade to acid pro 10 because most (if not all) my plugins are 32 bit....

I am using a windows 10 64 bit laptop

intel core i3 m330

4gb ram

Ati radeon 5650

Acer Aspire 7741g

and for anyone who is going to say upgrade your pc.. the DAW is running very fast and fluid and i don't think the problem is from my pc specs.....

Comments

emmrecs wrote on 6/21/2020, 10:45 AM

@Former user

This is almost a duplicate of the question you asked in this thread. The final post in the thread was from a moderator, asking that you continue in another thread (which now seems to have disappeared), including posting the solution that you said you had found. The thread I have linked to was closed because it seemed you had resolved the problem yourself.

So, why have you created this new thread? Are you still requiring help or have you actually solved the problem, as indicated in a post you made to the linked thread?

Although not an Acid user, there are a couple of general points I would make, with reference to comments in your question:

I would seriously consider increasing the amount of RAM you have. 4GB is really the absolute minimum for serious work in Win 10 64 bit.
If you wish to run 32 bit VSTs or VSTis in a 64 bit version of Acid, have a look at jBridge. It allows 32 bit VSts and VSTis to run in a 64 bit environment, and vice versa.

HTH

Jeff
Forum Moderator

johnebaker wrote on 6/21/2020, 1:56 PM

@Former user

When was the laptop upgraded to Windows 10 - just before the issue started?

John EB

Former user wrote on 6/21/2020, 4:34 PM

@Former user

This is almost a duplicate of the question you asked in this thread. The final post in the thread was from a moderator, asking that you continue in another thread (which now seems to have disappeared), including posting the solution that you said you had found. The thread I have linked to was closed because it seemed you had resolved the problem yourself.

So, why have you created this new thread? Are you still requiring help or have you actually solved the problem, as indicated in a post you made to the linked thread?

Although not an Acid user, there are a couple of general points I would make, with reference to comments in your question:

I would seriously consider increasing the amount of RAM you have. 4GB is really the absolute minimum for serious work in Win 10 64 bit.

If you wish to run 32 bit VSTs or VSTis in a 64 bit version of Acid, have a look at jBridge. It allows 32 bit VSts and VSTis to run in a 64 bit environment, and vice versa.

HTH

Jeff
Forum Moderator

I solved that problem.. now i have this problem.. that projects from older versions of acid pro crash..

Former user wrote on 6/21/2020, 4:34 PM

@Former user

Hi

When was the laptop upgraded to Windows 10 - just before the issue started?

John EB

It was always present...

Former user wrote on 6/21/2020, 4:37 PM

@Former user

This is almost a duplicate of the question you asked in this thread. The final post in the thread was from a moderator, asking that you continue in another thread (which now seems to have disappeared), including posting the solution that you said you had found. The thread I have linked to was closed because it seemed you had resolved the problem yourself.

So, why have you created this new thread? Are you still requiring help or have you actually solved the problem, as indicated in a post you made to the linked thread?

Although not an Acid user, there are a couple of general points I would make, with reference to comments in your question:

I would seriously consider increasing the amount of RAM you have. 4GB is really the absolute minimum for serious work in Win 10 64 bit.

If you wish to run 32 bit VSTs or VSTis in a 64 bit version of Acid, have a look at jBridge. It allows 32 bit VSts and VSTis to run in a 64 bit environment, and vice versa.

HTH

Jeff
Forum Moderator

Sir the computer is running very fast and ram isnt a problem..

and for jbridge it cant convert Directx Plugins which are all my plugins

and i tried disabling every plugin and every synth

i use acid pro 9.0.3 32-bit version

sheppo wrote on 6/21/2020, 6:07 PM

Hi @Former user

projects from older versions of acid should load just fine - I have years and years of acid projects that I've been able to load in AP9, or 10 just fine. VSTs are still one of the most common causes for crashing though, so I would suggest seeing if you can load it in AP9 without adding your plugin collection in to the plugin manager. If AP9 then loads the project fine it should tell you which plugins are missing, at which point I would go and search for updates for those plugins from the vendors. Plugins need updating from time-to-time just like any other piece of software.

If you're still hitting issues you should contact support, they should be able to offer more in depth assistance.

Former user wrote on 6/21/2020, 7:08 PM

Hi @Former user

projects from older versions of acid should load just fine - I have years and years of acid projects that I've been able to load in AP9, or 10 just fine. VSTs are still one of the most common causes for crashing though, so I would suggest seeing if you can load it in AP9 without adding your plugin collection in to the plugin manager. If AP9 then loads the project fine it should tell you which plugins are missing, at which point I would go and search for updates for those plugins from the vendors. Plugins need updating from time-to-time just like any other piece of software.

If you're still hitting issues you should contact support, they should be able to offer more in depth assistance.

Most if not all my plugins are directx and yes i tried disabling every plugin and every synth and to no avail they still crash.

johnebaker wrote on 6/22/2020, 2:27 AM

@Former user

AFAIK the laptop model was never released with Windows 10.

The error message may be a result of an issue with Windows 10 - I would suggest you do a WIndows system check, see this tutorial and do steps 3 to 11.

John EB

Former user wrote on 6/28/2020, 10:53 AM

I solved the problem finally.. i installed acid pro 10 suite x64 and used jbridge and dxshell and everything works fine!!

sheppo wrote on 6/29/2020, 7:53 PM

Hey @Former user, thanks for updating. jbridge is already part of Acid to allow 32bit VSTs to load. Is that required to get the 32bit DirectX effects working?

Former user wrote on 7/4/2020, 3:33 PM

Hey @Former user, thanks for updating. jbridge is already part of Acid to allow 32bit VSTs to load. Is that required to get the 32bit DirectX effects working?

No i used DX Shell to convert ALL my dx plugins to vst, then some plugins did not load like waves-x-noise and waves s1 imager so i used jbridge to bridge them again that worked fine except for those specific plugins you need to use split gui mode and everything worked fine, one more question i cant find xfer serum and i use acid pro Suite what can i do?

sheppo wrote on 7/7/2020, 6:32 AM

hey @Former user - i added some instructions to the FAQ about activating Serum. Hopefully that shoukd point you in the right direction. :)