Acid Pro 10 update made Stem Maker dissapear

StMoritz wrote on 4/30/2021, 3:09 PM

Just upgraded and same here. It also seems to be missing from the product overview. It wasn't perfect but I found it quite useful so a warning would have been nice, then I probably would have stuck with 10.0.

Jay76wd2 wrote on 5/2/2021, 4:30 PM

I just purchased Acid Pro 10 and Stem Maker appears in the toolbar at startup and then disappears. What’s up with that? The whole reason I bought it was to remix old songs of mine. Really a bummer.

Miguel-Ballara wrote on 5/2/2021, 5:30 PM

Hi, for some reason the Acid 10 update is not rendering to an mp3 file which I have been doing with other versions. As soon as I pick to render to an mp3 file with the default template it quits working and ask me to send a report. Annoying.

Thanks

PATIENT-X wrote on 5/2/2021, 10:14 PM

@Miguel-Ballara

Hello, Welcome

Please do not hijack other threads, this has got nothing to do with Stem maker.

It is bad etiquette, please create your own thread with said Mp3 issue.

Forum Moderator

PATIENT-X wrote on 5/2/2021, 10:47 PM

@phillip-rizzo @StMoritz @Jay76wd2

Hello, Welcome

Please raise a ticket with support using this step by step guide here

Forum Moderator

Miguel-Ballara wrote on 5/3/2021, 11:09 AM

Well, sorry, I didn't realize I was hijacking anything.

emmrecs wrote on 5/3/2021, 12:47 PM

@Miguel-Ballara

This thread is about the apparent disappearance of Stem Maker. Your post is about problems rendering to mp3, hence nothing to do with the original question. That is described as "hijacking a thread", i.e. making a post which has nothing to do with the thread subject.

That is why you were advised to start your own thread with your question.

Jeff
Forum Moderator

Eusebio-Rufian-Zilbermann wrote on 5/3/2021, 2:24 PM

Thank you very much for the heads-up. Stem Maker is more useful than an in-app store!

ERIC-BIRD wrote on 5/4/2021, 12:33 PM

Magix has sneakily removed Stem Maker from the program and if you puruse Magix's web site you'll notice you can't find any mention of Stem Maker anymore , which it used to be heavily mentioned

ERIC-BIRD wrote on 5/5/2021, 8:08 AM

I think the 3 free Acid Loop coupons with the free upgrade (a very strange move buisness wise ) was to both placate and distract us from Stem Makers removal.

SP. wrote on 5/5/2021, 8:13 AM

@ERIC-BIRD I suggest you should try Spleeter for making stems as an alternative.

ERIC-BIRD wrote on 5/5/2021, 8:29 AM

I'm more concerned about how Magix handled this.

ERIC-BIRD wrote on 5/6/2021, 8:11 AM

recieved this as a response from Magix

"Due to technical & legal problems we were unfortunately forced to remove the Stem Maker.

If you still have the installer for ACID before the update, the Stem Maker is still in there, however, Magix has no longer rights for it moving on to newer updates and versions."

No explanation though , on how there still able to offer it in the Suite ! I responded with that question and am waiting a answer. Magix's not being honest with its customers !

I find it very hard to believe that a company that built itself by buying companies and technology would have made a legal mistake on using Zynaptiq Stem Maker

Here's the link where you can see they list it as a Suite only feature

https://www.magix.info/us/proxy/3c942bd2786233fdeadf/?link=https%3A//www.magix.com/us/music-editing/acid/acid-music-studio/version-comparison/

Colin-Balmer wrote on 5/9/2021, 3:52 AM

This is absolutely outrageous. MAGIX should have at least emailed Pro10 purchasers to explain the situation and offer compensation. I only paid (yet more!) money to MAGIX to get Stem Maker. Yes it's crap but I paid for it and they should be offering compensation if they removed it. I guess I'll raise another support ticket - which they'll no doubt close without asking if I'm satisfied, as they always do.

LooneyBinJim wrote on 5/10/2021, 5:19 PM

This is absolutely outrageous. MAGIX should have at least emailed Pro10 purchasers to explain the situation and offer compensation. I only paid (yet more!) money to MAGIX to get Stem Maker. Yes it's crap but I paid for it and they should be offering compensation if they removed it. I guess I'll raise another support ticket - which they'll no doubt close without asking if I'm satisfied, as they always do.

WTF

They hadn't paid the licence .... Instead of slipping us an update that fixed the unusable 10.4.29 error and other fixes as listed with the update .It would of been nice to be told that the update will ALSO REMOVE STEM MAKER .... Why hide it? How about the user who paid for Ap10 because of Stem Maker?

I guess in the next month or so ACID 10 will be updated to ACID PRO11 ,........All of us longtime loyal Acid users will be mugged into a new Pay for Acid Product Acid Pro 11, money in 2021 is tight for all of us users( & Magix ))

I fill more and more will seak previous Acid product 10.3.from a dodgy download site ..

DONT PUSH US AWAY ....,MAKE ACID 11 FREE UPDATE FOR US LOYAL CUSTOMERS......

David-Thomasson wrote on 5/13/2021, 6:29 PM

This is really shows a lack of transparency and integrity on Magix part. I am very disappointed and will probably not be supporting them in the future.

BrendaGeo wrote on 6/21/2021, 5:09 AM

I did the update 3 days ago, so was able to get it back by restoring a backup from five days ago. What a bunch of crap that we have to go through that hassle because Magix was shady about the whole thing.

If they force updates on us going forward, I'll switch to Cakewalk.

Former user wrote on 6/26/2021, 10:52 AM

I am shocked that there isn't a pinned notice thread about this on the forums, yet.