Acid pro 10 keeps crashing with a slight key and bpm change

Cooper-IKZ wrote on 10/11/2021, 1:33 AM

Why does Acid pro 10.05. build 38 64bits keeps crashing each time i change a key marker from A to B and bpm by up by 1. This crashes more times then a crash dummy.

Comments

ACID-Support wrote on 10/12/2021, 2:57 AM

Hello!

Below are some general troubleshooting steps you can try regardless of the error. Please attempt these:

Reset the software
Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On Windows 8.1 and Windows 10 you can press Windows Key + Q to bring up a search field and search for "Windows Update." Have Windows check for updates or "Check online for updates from Microsoft Update" even if it appears you're up to date initially. Once updates are downloaded and installed, restart your machine.
Update hardware drivers - Visit the device manufacturer's website to ensure you get the latest drivers as Windows Device Manager may not reliably find the most up-to-date version. The hardware manufacturer will have the most recent version available. Pre-built systems (i.e. DELL, Lenovo, HP) often provide driver updates on their site as well.

If you have monitors connected to more than one GPU, try making the AMD GPU your primary display. Do this in Control Panel\Appearance and Personalization\Display\Screen Resolution by selecting the display with the AMD GPU and checking "Make this my main display"

Try disabling/removing third-party effects

Add the application to your anti-virus exception list

Uninstall/reinstall or Repair all versions of Microsoft Visual C++ and Microsoft .NET Framework and Microsoft .NET Framework directly from Microsoft. You want to have .NET 3.5.1 and the latest version installed on your system. Microsoft .NET 3.5.1 is installed by default on Windows 8.1 and needs to be turned on in

Windows Features in Windows 10.

Try uninstalling QuickTime.
Remove USB dongles, copy-protection devices, joysticks, etc., until you can run the application.
Completely remove the software from the system and reinstall

If these solutions do not fix the crash, please take a screenshot or copy the error details. Then, please submit an incident to our Technical Support team along with the error information: https://www.magix.info/us/support/

Have a nice day!