Comments

emmrecs wrote on 9/7/2024, 8:29 AM

@cazlo

Welcome to the Magix users forums.

As a first step please follow this tutorial to diagnose the problem and paste to a future reply exactly what is reported as the problem.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

SP. wrote on 9/7/2024, 8:32 AM

@cazlo A crash in the Windows kernel is likely caused by a driver problem. I suggest you try another audio device driver in the program preferences.

If yo cannot open the program try holding CTRL and SHIFT while starting Acid until a small window appears that will ask you if you want to reset the program settings.

cazlo wrote on 9/8/2024, 2:51 AM

SP. wrote on 9/8/2024, 4:47 AM

@cazlo A similar problem was solved by changing/updating the audio driver

https://www.magix.info/us/forum/acid-11-quits-responding--1341184/#ca1948868

cazlo wrote on 9/8/2024, 4:52 AM

I am using an pci external Creative sound card with the latest update

 

SP. wrote on 9/8/2024, 8:45 AM

@cazlo Which one? I recommend an external USB audio interface with ASIO drivers. Not sure, if your creative card is a good choice.

cazlo wrote on 9/9/2024, 1:23 AM

Use Creative Card model sb0460 I think it's good for recording for me.

cazlo wrote on 9/9/2024, 1:25 AM

This error appears when I open a project uploaded by someone on the Internet. When I run for 2 seconds this error appears But the program works fine without the project.

SP. wrote on 9/9/2024, 3:36 AM

@cazlo Maybe it's a sample rate or bit depth problem? Can you try another sample rate?

emmrecs wrote on 9/9/2024, 4:02 AM

@cazlo

What happens if you run a project which you have created, i.e., not one you have downloaded from the Internet?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam