ACID 10 Pro

Martin-Collins wrote on 9/26/2020, 12:01 PM

Will not install! It keeps saying I have no internet but I do. I have tried everything. I disabled everything. I tried using your free copy. Nothing works. I even removed the original version to reinstall and now IT will not install. I need this program now. Can someone please help! I have been in IT since 1984 and I am not a newbie but I have found nothing that makes this thing work. 300 bucks and it all went away when Acid did an update. ACID Pro 10 Suite. Windows 10. All fully updated. My name is Martin Collins.

Comments

emmrecs wrote on 9/26/2020, 1:30 PM

@Martin-Collins

Welcome to the Magix user to user forums, so, not a contact for Magix Support and hence, not our software! 😇

The only suggestion I can make (I'm sure you will have tried the usual routes of disabling AV, disabling firewall, etc., etc.) is to contact Magix Support via the Support button in the header of any forum page. And yes, the procedure to be followed is not particularly straightforward!

If you already have a Magix account, by dint of owning other registered Magix software, your best approach is via this page. It does offer you the option to register an account there and I would guess you could use the details of your Acid Pro 10 Suite purchase to perform such a registration.

HTH

Jeff
Forum Moderator

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