My account was hacked. The person that hacked it changed my email address and I had to create a new account. I created my new account using my original email account, but now I can not access my products I purchased. my two products are MAGIX Photostory deluxe 2024, and MAGIX Movie Studio 2025 Suite. I am not able to register the Movie Studio 2025. I have a new computer and I'm afraid to deregister Photostory deluxe 2024 from my old PC to install it on my new one. Is there a way you can deregister my Movie Studio 2025 serial number and give me a new one. If you need further proof of who, I can attach screen shots that detail the proof of purchase from the emails your company has sent me.
Account was hacked
Lorenzo-Alston
wrote on 11/3/2024, 10:40 AM