Accidentally Purchased Physical Copy

chris-h7868 wrote on 3/7/2021, 2:11 PM

Hello,

I just purchased VEGAS Movie Studio 17 but realized I accidentally chose the mailed physical copy option instead of the instant download option. I don't have an optical drive for my PC so I won't be able to use the physical copy and am wanting to cancel that order so I can purchase the instant download instead. After looking over the website I couldn't find any customer support contact info to help me with this issue. Does anyone know what I can do from here?

Comments

PATIENT-X wrote on 3/7/2021, 2:13 PM

@chris-h7868

Hello,Welcome

As this is an issue with Vegas Product

Please make your way to Vegas Forum here.

 

Pc self build by me.

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Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

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Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

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5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard