Comments

rraud wrote on 12/12/2020, 11:38 AM

Welcome to the Magix Sound Forge users forum @Donald-Kollmorgen

There is a known bug with the help menu not being loaded in the SF Pro-14 installation. Installing the 32 bit version usually loads the data for both, Many of the other settings and preferences are shared as well. The 32 bit version co-exists with the 64 bit version w/o issue and does not count as second activation (on the same PC).

Donald-Kollmorgen wrote on 12/13/2020, 4:42 PM

Great! Thank you --- loading the 32 bit version solved my problem. (Then I needed the computer space, so after loading the 32 bit version to get the Help Files, I removed the 32 bit version --- which also got rid of my 64 bit version, so then I re-loaded the 64 bit version, and the Help Files are still there. What a process, but it worked!)

rraud wrote on 12/13/2020, 5:17 PM

"Many of the other settings and preferences are shared"

Sorry, uninstalling would remove some of the 64 bit version data, installing the 32 bit version only adds about 400 MB, which ain't much these days.