I previously activated the codec on my old computer. I have now updated my computer but can't find the activation code. How can I get it without having to purchase it again?
@Christopher-Turner If I'm correct this isn't possible because Magix needs to pay licence fees for every activation.
Hi
Are you using an older version the required the AAC codec activating for a fee - what is the full name of the program and version number as found under Help, About?
John EB
Forum Moderator
Hello, It's Audio Cleaning Lab 17 version 17.0
Hi
. . . . Audio Cleaning Lab 17 version 17.0 . . . .
It looks like you are going to have to purchase the codec again if you cannot find the activation number - I assume you do not have the email that you would have received when you originally purchased this.
Do note that if the new computer is running Windows 10 or 11, you may have some compatibility issues with this older version, a known issue is the CD/DVD/BD burner may not be recognised.
John EB
@Christopher-Turner Even if you find the old activation number I don't think it will work. If I remember it correctly I tried that some years ago and the old number was not accepted.
thank you all for your assistance. The Magix help desk managed to track my previous code and was able to provide it. 5 Star service!