Thanks, however, the link you provided does not apply to the same issue or error message. It discussed a different problem regarding audio. As described in detail, this is not the issue I am having.
Also, it is a bit annoying for the error message to indicate: Unknown Error. So if the software is not able to determine the error, how must the user then resolve it?
Here is the media info:
General Complete name : C:\Users\eonde\Downloads\IMG_6459.MOV Format : MPEG-4 Format profile : Base Media / Version 2 Codec ID : mp42 (isom/mp42) File size : 6.81 MiB Duration : 15 s 348 ms Overall bit rate mode : Variable Overall bit rate : 3 724 kb/s Frame rate : 29.970 FPS Encoded date : 2024-03-05 09:49:38 UTC xyz : -25.7331+28.2511+1328.200/ Make : Apple Model : iPhone XS
Video ID : 1 Format : vp09 Codec ID : vp09 Duration : 15 s 282 ms Bit rate : 3 609 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 29.970 (30000/1001) FPS Color space : YUV Bits/(Pixel*Frame) : 0.058 Stream size : 6.57 MiB (96%) Title : ISO Media file produced by Google Inc. Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709
Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec ID : mp4a-40-2 Duration : 15 s 348 ms Bit rate mode : Variable Bit rate : 128 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 44.1 kHz Frame rate : 43.066 FPS (1024 SPF) Compression mode : Lossy Stream size : 240 KiB (3%) Title : ISO Media file produced by Google Inc.
@Eon-deKoker Try another graphics hardware in the program settings (for example switch from GPU to iGPU) or re-encode the video with a free software like XMedia Recode to a format that can be imported.
That said, I think the problem is indeed the VP09 codec; I'm sure others that have in depth knowledge of codecs etc. will correct me if I'm wrong and point you in the right direction.
AndyW
Edit - I have the same error message when trying to load a VP9 file into MS 2024
As @me_again commented the issue is with the VP09 codec, it is not supported by MMS 2023, you need to convert the video to a supported format, eg h.264 video and AAC audio using a video converter such as Handbrake or Avidemux.
Edit:
For future recordings on the iPhone, use h.264/AVC format recording, if storage space is limited, or the iPhone does not support h.264/AVC, use h.265/HEVC if available.
VP09 is a not a good format for editing due to its high compression.
All I want to do is edit an iPhone video. If software cannot do something this basic for all the iPhone users then something is wrong. As SP proposed, I recoded the file with XMedia Recode to MP4 and this works fine. But why it this not supported by default?
FYI, the iPhone video settings was Most Compatible and shows H.264. The only other option was High Efficiency HEIF/HEVC.
Apple developed the mov file wrapper for Apple and as with all their products would prefer to make anything they provide only fully compatible with other Apple products.
That is deliberate as they want an enclosed ecosystem and people to not just buy their phones but computers, iPads etc. File conversion is the only option if working on a Windows computer. Even Adobe Premier has to be run on an Apple machine to work with the files in their native form.
In the past Apple made their QuickTime player available for a brief while to Windows so that the mov file format could be edited but that has long past. Apple keeps changing the mov wrapper and codecs contained within them. They say it is done to make the ecosystem secure. It's just the way Apple works.
. . . . why it this not supported by default . . . .
You would have to ask Magix that question.
In terms of usage, despite being available for 10 years the codec, is not that popular, other than being used by some streaming services eg Youtube.
VP09 (VP9) is being replaced by the AV1 codec which is becoming more popular, and is supported by Movie Studio 2024.
. . . . iPhone video settings was Most Compatible and shows H.264. . . . .
Agreed, that is one of the two codecs supported by the iPhone XS the other being HEVC (h.265). VP09 is not an iPhone XS, or any other iPhone I know of, codec.
However, that is not what the MediaInfo data shows, additionally in the MediaInfo analysis this line:
Title: ISO Media file produced by Google Inc.
Suggest the video has been converted and is not the original iPhone file, which leads to the question of where has this file been, eg uploaded to, for it to be converted?
Thanks John, I saw that too and wondered about it. I am using GooglePhotos to sync photos and videos. So I will pull of the file directly and see if its Google causing the issues. But now I have another issue and I posting that on a separate thread. The Magix software keeps on hanging . . . ..