Why does my computer only use one core of my 3900x 12 core and 6% of my 6900xt when exporting a mp4 video... kind of annoying being that i bought this software upgrade to support my "new" almost 2 year old graphics card.... and well I get horrible render times and performance.
v 22.0.3.172
checked for updates via the update button in the menus and there wasn't any.
Hi
Depending on the video encoding format - mp4 is not a video format it is a container file format that can contain video encoded in several different formats.
Video formats which are hardware acceleration supported for encoding by the 6900xt are up to 4K h.264/AVC and h.265/HEVC.
Add to this not all effects, transitions, collages etc are capable of being hardware accelerated by AMD or Nvidia GPu's, thus depending on the combinations that have been applied to the objects on the timeline the render times will vary.
With respect to the CPU why this is using only one core - which tool are you using to check core usage?
If Task manager is the graph display set to Logical processors?
Are the CPU and GPU drivers all upto date?
. . . . v 22.0.3.172 . . . .
This was the last patch version issued for MMS 2023 before it was superceded by the 2024 version.
John EB
Forum Moderator
Daniel, ensure you have your GPU selected in the three Hardware Accel droplists on the Device Options tab in Settings (key Y).
Depending on the video encoding format - mp4 is not a video format it is a container file format that can contain video encoded in several different formats.
John, in the context of MMS, it can only be AVC, HEVC only AV1 and the file type is MP4.
Hi Daniel.
Most of us here are using Intel processors and nvidia graphics cards to take advantage of the Intel quick sync features and nvidia NVENC encoder which we know the programs use. I am not familiar as to which aspects of an AMD system components the Magix programs take advantage of. I think Maybe getting in contact with a technical enquiry to Magix via the SUPPORT button above may give you better answers. When you click on the SUPPORT button at the top of this page, than scroll to the bottom of that page and you will see a CONTACT SUPPORT button in light blue. Use that to contact Magix tech support directly with your system details and ask what type of hardware acceleration is available.
They may take a week to reply but often it is sooner.
Ray.