• Music Maker

  2 answers, most recent on 1/10/2024

  [Solved] Sample Package
  Ok, I figured out how to get my purchased Soundpools into Music Maker, but I can't figure how how to get the last item I purchased onto Music Maker. I bought "Ambient Vocal Atmospheres 4 Sample Package" but I can't figure out how to download it to
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  @Waldemar-Trdowski5004 Maybe try to rescan the Soundpools in the program settings of Music Maker? Does this help? nope but thank You so much for trying to help
• SOUND FORGE

  2 answers, most recent on 2/21/2025

  [Solved] MP3 files skipping / glitching when opened ...
  Hello all! Using Sound Forge Pro 18 on a Widows 11 Home PC Im having an issue with skipping / glitching on MP3 files. On a VBR file, it does it consistently every few seconds. On a 320 file, it only happens within the 1st few seconds of playback,
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  thanks guys for all the help I have upgraded to 2025 and following gids tips its working thank you all the help and tips are much appreciated
• Photostory

  3 answers, most recent on 5/20/2024

  [Solved] Mixing down issue
  I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
• ACID

  2 answers, most recent on 2/4/2025

  RE: Cannot see files in explorer
  @Nicholas-Huff Have you installed all the loops via the Help menu?
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] I have the same problem with every project I open and play
  @JobyJob-Mo Navigate to File > Settings > Program Settings > Audio/MIDI. Select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button next to the driver selection to open the ASIO driver settings. Select your
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Good Morning Would it help at all if I send you a recent audio narration audition submission? Oh and the sound card is a Creative Sound Blaster ( if you need more specific on that let me know) btw the strawberry and the cinnamon ones aren’t that
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @marvinglenn Hi and welcome to the user to user forums. If you need help we need more information. Please read this pinned post and comply as much as possible to help us understand and possibly help. Without such information we are guessing and
• Movie Studio

  6 answers, most recent on 4/25/2025

  [Solved] Portrait oriented footage stretched.
  Can anyone help me with this issue and suggest a solution? I recently bought the Osmo Pocket 3 video camera, and I'm encountering a problem when importing portrait-oriented footage into Magix Movie Studio. The footage appears stretched horizontally,
• Photostory

  3 answers, most recent on 3/31/2025

  RE: How do I fill in the gaps in my slideshow after I have removed pictures or video?
  Finally your answer from 2013 helped me. The instructions in the manual (2025) did not work. Many thanks.
• Video Pro X

  2 answers, most recent on 10/25/2024

  RE: [Solved] Latest / Current Version of Pro X 13?
  @Wayne-McIlvaine Hi The latest version is Video Pro X 16 v 22.0.1.244. You will need to upgrade to this, at the upgrade price, and it will replace VPX 13 on your PC. . . . . When I select "Help...Update online" via my current version nothing happens
• Music Maker

  7 answers, most recent on 6/13/2024

  [Solved] I keep getting error message "audio engine inactive " from VST plugin.
  Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in
• Music Maker

  3 answers, most recent on 6/11/2023

  RE: [Solved] Echo in voice when using Microphone
  @NamesLano Does it help if you set the track, where you want to record your voice on, to Mute?
• Music Maker

  2 answers, most recent on 4/28/2024

  [Solved] I need to update my payment card details
  I tried to purchase some more Soundpools today, but the purchases were declined due to my current Debit Card being closed by my bank due to fraudulent activity. I have logged on to my account and clicked on every tab available, but cannot find a way
• Samplitude

  9 answers, most recent on 8/29/2024

  [Solved] audio stopped loading with project
  I'm a novice with Samplitude. I puchased Samplitude Pro X8 about a month ago. Everything was going smooth until I downloaded the update yesterday. I ended up with several new issues. I managed to fix everything except for this. When a project loads
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  [Solved] LOUD STATIC NOISE
  I just installed SOUND FORGE AUDIO STUDIO 17. but when trying to use it I get a loud static noise. I tried uninstalling and reinstalling but that didn't help. any suggestions?
• Other products

  One answer, on 11/6/2023

  [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
  Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks   Aidan Campbell
• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• Music Maker

  2 answers, most recent on 10/12/2023

  [Solved] Help for precision!
  Greets! Just updated to 2024, and now and i can't select precisely the 'cut' of my objects, or their position on the tracks. They just move to the next grid square, without inbetween adjustments... What am i missin please?
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @CubeAce Thanks for the help. You were right. I set them all to CPU and it exported. Thanks so much! @johnebaker Yes. I am running Windows 11 Pro. Thanks for your help.
• Movie Studio

  4 answers, most recent on 4/2/2023

  RE: [Solved] Object handles disappeared
  Got it. It was the track height. Thanks for the help!
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death