• ACID

  4 answers, most recent on 3/26/2022

  RE: [Solved] Instruments and Loop Collections Won't Download
  @travdapoet Does it help to run ACID as administrator? You can select this option by right clicking on the program icon. Look into your ACID program folder, there should be a subfolder called DLM, there you will a MxDownloadManager.exe. Allow this
• SOUND FORGE

  One answer, on 11/27/2023

  Sound Forge 17 pro will not download
  I tried to buy Sound Forge 17 pro to update my Sound Forge 17. I was able to login into MAGIX to do that. On Monday 27, I was able to login to MAGIX and filled out the buying form where it took my credit card. But then I was unable to download the
• Video Pro X

  11 answers, most recent on 1/10/2024

  RE: New GPU for Video Pro X 15
  Thanks very much for your comments, it definitely helps me.  Is anyone using an Intel Arc GPU ? What about the experience?
• Movie Studio

  3 answers, most recent on 12/14/2023

  RE: Import af MPEG-2 filer.
  @VagnJuul-Rasmussen Gday, could you please advise the exact program name and version number (from Help>About...). Thanks!
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  My problem has worked itself out. It's working fine now. There was a response by a professional here, with some great help but it's gone. So, if you're reading this, sorry I didn't get back to you asap but I was away for a bit.
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @Can-Dive wrote:Without the video, its a challenge to understand the process partly due to the terminology used. For example, the Help documentation uses; "playback marker." Others use "curser". I personally like "scubber". Then you have the Source
• Photostory

  2 answers, most recent on 12/8/2023

  RE: Video Display
  @Freida-Jeter Please tell us exactly what program you are using and it's version number (from Help>About...).
• Movie Studio

  6 answers, most recent on 8/9/2022

  [Solved] missing feature
  I just (today) purchased the Movie Studio Platinum 2022 365 subscription Version 21.0.2.138 (UDP3). I watched the tutorials before purchasing. In the movement effects tutorial there is an effect called Rotation/Mirror. It has several types of
• Samplitude

  2 answers, most recent on 6/24/2022

  [Solved] Track bouncing window
  Hello, I've upgraded to Pro X7 in the studio and I'm missing a crucial feature that I can't find. Track bouncing is nowhere to be found. I just need to mark a certain part of the project and export. This is what it looked like in Pro X3:   I need
• Web Designer

  11 answers, most recent on 3/24/2024

  RE: Language upload problems
  HI john This is for someone else: www.sbcakeatelier.co.uk. Site works well etc, just this thing about the language on SEO check etc. Not helping the ranking etc.   Thanks
• Music Maker

  2 answers, most recent on 7/8/2022

  [Solved] Samples showing as straight lines when loaded
  I have recently purchased Music Maker and have the plus and premium 2022 purchases, along with a few sound pools and things were fine until today. I opened up a new project and selected my sound pool, but when I drag any sample to the work area
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  Hi I have magic music maker 2025 ultimate and for some reason it is stuck on version 33.0.0.6 when I click the tab to update to the new version which is 33.0.2.10 it gives me the option to download it however once it downloads when I click on
• Photostory

  3 answers, most recent on 10/26/2023

  RE: Grouping Multiple Projects on one Slideshow
  Thanks for the quick response Jeff and John. This information is helpful in connecting the dots!
• Music Maker

  3 answers, most recent on 3/10/2024

  ruler
  I need to open the ruler on the top of the track. It is just an yellow square on the top that will not open. Maybe I pressed a button that locked it. please HELP!!!!!
• SOUND FORGE

  9 answers, most recent on 12/12/2023

  RE: [Closed] Why does Sound Forge Audio Studio 16 keep crashing on my computer? X64
  Help
• ACID

  2 answers, most recent on 2/11/2022

  [Solved] Where to find loops
  I downloaded the loops from the Help menu but can't find them in the program - Acid Music Studio 11. I don't see them in the Explorer menu.
• Other products

  One answer, on 12/18/2023

  [Closed] How do I start a support ticket for Vegas Pro 21?
  None of your sites give a support form to start a ticket. HELP
• Photostory

  One answer, on 2/2/2024

  How can I zoom in on a photo
  I can't figure out how to do a simple zoom from the full photo to a close up - can anyone help me??
• Video Pro X

  5 answers, most recent on 12/5/2023

  RE: [Closed] Exact explanation of Render As formats
  @kriz-k G'day Kris, could you advise what program you're enquiring about and the version number (from Help)?
• Movie Studio

  2 answers, most recent on 5/26/2024

  [Closed] Lost Software and serial number
  Several years ago i bought Sony movie studio at Best buy store.Price was around $40-$50. My computer crashed and i dont have even CD anymore,becouse it was damage . I downloaded Movie studio 13 but i need serial number.Please help.
• Music Maker

  4 answers, most recent on 11/23/2023

  RE: Loops unlimited not working yet again!
  @Jeremy-Russell It might take a time to synchronize with the store. So quitting the software during this process could damage the store cache. In that case, you need to reset the store again. It also might help to start the program as administrator
• Movie Studio

  One answer, on 2/28/2024

  RE: [Closed] download Vegas Pro Edit 21
  @EDWIN-HELVIG If you are after some help with this you're in the wrong forum. The Vegas forums are here: https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Music Maker

  3 answers, most recent on 12/2/2024

  RE: Unable to export
  @Campbell-McMahan When reporting an issue, it helps others if you provide as much info as you can.- What version of MM?    eg: 32.1.0.18- What version of Windows?- What have you tried?- exporting to WAV or MP3?- you mentioned "normalizing" -- what
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hi Jenny . . . . I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all.. . . . My apologies, I should have mentioned the Cloud import/Update Notifier is a separate