• Video Pro X

  2 answers, most recent on 9/20/2024

  [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  I have upgraded my Travel maps program and now no longer have access to some of the Avatars that I used to have(they are locked).  It says I have to buy "Ultimate Traveler Package" but it is not for sale anymore.  I do have access to download the
• Samplitude

  5 answers, most recent on 2/1/2024

  RE: [Solved] How do I activate X3 on a new computer?
  Turns out there are two versions of X3 on the installation media. X3, and X3 Suite. My serial only works with the latter. Thanks to everyone for the help! Mark
• Music Maker

  3 answers, most recent on 4/10/2025

  [Solved] I cannot produce a sound with VST instruments
  I've just bought Music Maker and am struggling with VSTi instruments. If I activate any VSTi instrument I can only hear it if I hit play on the screen but I cannot use the on screen piano keyboard. If I use record, the on screen keyboard records the
• ACID

  8 answers, most recent on 3/20/2025

  RE: Audio warp in Acido Pro
  i hoped it helped a little
• Music Maker

  6 answers, most recent on 3/28/2025

  RE: [Solved] Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  In fact I found the way to do what I need !!!!!!! Simply by changing the tempo of the project : it has the exact same effect that the Tempo fonction of the TIMEPROCESSOR master FX of the ancient MM2014 ! I should have tried that before !! And for
• Samplitude

  15 answers, most recent on 1/20/2024

  RE: [Solved] Midi Keyboard, not operating correctly
  @Peter-Gentile7058 @ChilCrazy It seems the bug was fixed with the newest X8 patch. For older Samplitude versions it might help to set the MIDI Out channel of the affected track to All.
• Movie Studio

  2 answers, most recent on 3/2/2025

  Popups
  Thanks to everyone for helping to get me going with MMS. All is fine now but every time I open MMS I get the annoying Magix popups. I found a few suggestions on the web but none worked. HELP1
• Samplitude

  2 answers, most recent on 10/10/2023

  RE: [Solved] Meters freeze in playback Samplitude ProX2 suite
  @christian-a100 I believe it helps to restart the computer. Please select the Restart option and not the Shut down option.
• Movie Studio

  2 answers, most recent on 11/14/2023

  [Solved] Black Program Preview Screen
  I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at
• ACID

  2 answers, most recent on 11/17/2023

  RE: [Solved] Cannot download ACID Pro 11 Suite
  I figured out the issue. My Internet was spotty due to outages with my ISP connecting to their backbone provider. No further help is required
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  The FACT I know is, I came up with my own solution, and there was no help. After I posted the solution I got nothing but criticism! A lot of guys trying to prove they are smarter than everybody else without actually helping anybody! When somebody
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: [Solved] New purchase is crashing
  @Tom-Dussek This might help: https://www.magix.info/us/forum/upgraded-and-receive-msg-elements-ofx-error-cannot-solve--1297438/#ca1778531
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only
• Music Maker

  3 answers, most recent on 12/2/2024

  RE: Unable to export
  @Campbell-McMahan I left out a couple of words in my opening sentence which might help it make more sense. The line should have read: When reporting an issue, it helps others to help you if you provide as much info as you can.
• Photostory

  2 answers, most recent on 10/15/2024

  RE: [Solved] Can't find Colorize link
  @Brian-deVetter Welcome to the Magix users forums. Having never used this feature I had to do a bit of digging into my installation to find the answer and to discover the Help file instructions, which you quote, are wrong or at least
• SOUND FORGE

  3 answers, most recent on 12/15/2024

  [Solved] Cannot authorize Izotope RX
  Hello to you of the forum,  I purchased Sound Forge Audio Clinic Lab 4 and I can not in any way authorize the izotope RX plugins: there is no serial number in my Magix account and even downloading Izotope Portal there is no way to register the
• Music Maker

  2 answers, most recent on 7/18/2024

  [Solved] How to delete properly
  So MM still doesn't work after all the suggestions I've been given, so I want to delete it completely off my laptop, as I'm going to switch it over to my PC. The problems I was having shouldn't be a problem then, so I need help to delete MM
• ACID

  4 answers, most recent on 2/29/2024

  RE: [Solved] vst plugins
  Hi SP, Thank you for your help!!! I just resolved the issue. For some reason the fx chain box was hidden underneath the mixing console??? I was unable to see them until I moved the console. Thank you again so much!!! Brian
• Video Pro X

  4 answers, most recent on 3/15/2025

  RE: Cannot use the size/position on multiple selected objects on timeline
  You see, this seems more of an issue than anything because the objects won't be the same size, usually. Very sad to see such a helpful feature get removed. Magix needs to do an update and bring this feature back. It's helped me severely throughout
• Samplitude

  2 answers, most recent on 1/11/2024

  [Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017
  My sturdy, stable, workhorse PC desktop in my studio finally messed itself. I had to get back up and running quickly so I got a beefed up mini-pc and a Focusrite Scarlett 2i2. I previously used an internal audio card with 2 in/2 out, so this USB
• Movie Studio

  33 answers, most recent on 9/22/2024

  [Solved] some transitions not being implemented after export
  hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2 they work when making the video but are not there after i export the video anyone have any ideas? i did try just export
• SOUND FORGE

  One answer, on 4/6/2025

  RE: Sound Forge Audio Studio 14 - iZotope Neutron 4 Elements Crash
  @alexavil Looks like Neutron is the cause of the crash. You can try to reset Sound Forge Audio Cleaning Lab to its default settings via the Help menu. If this doesn't help I would recommend you contact iZotope or Native Instruments support because
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: [Solved] Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @CubeAce Hi, i downloaded the latest version of VPX. Now C-LOG3 files work fine. If someone is interested, version number is 21.0.1.198. Thank you for your help !
• Movie Studio

  3 answers, most recent on 1/29/2025

  Assistance Needed with Creating a Photo Slideshow
  Hi, I’ve recently purchased the new version of Movie Studio 2025, and I’m hoping to get some help with creating a photo slideshow. I’ve located the Photo Slideshow Wizard under the "Edit" menu, but I’m unsure how to group or select only the photos