• SOUND FORGE

  36 answers, most recent 5 hours ago

  RE: Batch Processor Crashing
  @SP. I think Gemini found the problem. I'm having another problem with images and she cross referenced those details with remembering my SF18 problem. Turns out I'm missing system libraries for some reason. Looks like I'm reinstalling Windows. 😫This
• SOUND FORGE

  One answer, on 5/21/2025

  please help I hope langage english to japanease
  SOUND FORGE16 を日本語で使用したいがインストール時に日本語が選択できず、後から変えることもできない   日本語で返信お願いします。
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: [Solved] VPX16 plays Sony XAVC with no sound
  @johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RMS Level
  New on Sound Forge 17, on Windows 11, with a Blue Snowball mike, drivers updated, recording an audiobook. My ACX check gives me an error only on RMS level. I can't find where to see any RMS level setting or adjustment anywhere. I see on this site
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Absolutely take your time. I empathise because I was exactly in your shoes last year. In the end I purchased all three programs! All three are excellent, targeted to different market segments. So, I'm not biased for or against any of
• Movie Studio

  One answer, on 5/24/2025

  [Closed] Help with video template
  HI, I have Studio Platinum 13. I would like to do a video slide show that has three horizontal rows with 5 photos per row that scroll across the screen. Top row scrolls photos to the right, middle to the left and bottom to the right. I can't figure
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce, I took a look at the event viewer and learned more about the bug I found than why I can't open the Crash Log. @johnebaker, I tried your two suggestions but I still could not open the Crash Log from within the popup window. The problem with
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  I tried disabling my antivirus but that didn't help.Wondering if my samples are corrupted. I recently batch processed them. Here's an example of them. So I tried it with a backup of my old samples, but no it still crashes with those too.  
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho What audio device driver is selected in the program preferences? You can check the Windows Reliability Monitor for crash descriptions. You can press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and
• Music Maker

  10 answers, most recent on 5/9/2025

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hello David, As I have already indicated, if you cannot figure it out, please contact Magix Support. Send an email to infoservice@magix.net and explain your problem. We cannot access your personal data. What you could also try is
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
• Photostory

  5 answers, most recent on 5/1/2025

  RE: changed computer to windows 11
  @cherba There is no email address where you can contact me! I am NOT a Magix employee and these are NOT forums where Magix Support Staff can be contacted, as explained in my previous reply to you. Have you sent an email to the address I gave you?
• Music Maker

  8 answers, most recent Yesterday

  Customer Support
  First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become
• Music Maker

  3 answers, most recent Yesterday

  trying to activate MMM Premium edition
  hi there just rebooted my window 11 pc to factory setting ,now i am try ing to reinstall my MMM premium edition but MAGIX will not let me do it ,i have entered my older serial number in and filled in my email and password but no i get a box come
• Movie Studio

  15 answers, most recent on 5/13/2025

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec As I first reported, the amount of images showing in the import section does increase ram use but I had over 2,000 images of which half were at least 46MBs each and my physical ram usage did not go above 8.6GBs but the commit charge
• Movie Studio

  No answers, created on 5/22/2025

  Mastering Suite has disappeared
  For some odd reason the Mastering Suite has disappeared from my program (Movie Studio 2024 Suite). I used it as early as last week, but now it's gone - there are no options or presets available. I can still edit the audio file externally (which
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. @Reyfox I agree that both the website and manuals are sadly neglected and badly need attention. It's a fine balancing act running a company, between developing and how fast to grow the amount of employees etc. Volatile customer pool and
• Movie Studio

  One answer, on 5/6/2025

  Audio disappearing after splittng a clip
  Does anyone else have this issue?? Sometimes if I am just trying to take a small section of a clip, after using the "split objects" tool, the audio seems to go silent and will only pick up after like 5 seconds of the clip. It seems to only happen in
• Movie Studio

  3 answers, most recent on 5/25/2025

  Template/Basic Intro/Outro issue when inserting to video
  After inserting video in the timeline I am trying to insert a intro and outro from the Template/Basic Intro Outro Annimations. I am trying to use the Blue Sky Intro and the Blue Sky Outro. When I add the Blue Sky Intro the mark the end of the video
• Movie Studio

  15 answers, most recent on 5/13/2025

  RE: Very high RAM usage even with a few slides
  First of all, I want all of the above responders to know how much I appreciate their effort and time, to help me with this pesky issue. I wish Magix had provided us frustrated users with a customer service phone number to help us resolve their issue
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Thank you for the additional information! Every little helps! Does the freeze always occur at the "same point", i.e., at a specific time of the attempted zoom? If you temporarily remove the .gif does this effect any change to the
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson To access the .m2ts codec (AVCHD), its grouped under MPEG4. I have a Panasonic camcorder that shoots .m2ts and have no issues with Movie Studio so I don't think you have anything to worry about. MMS2025 is currently on sale at a great
• Movie Studio

  One answer, 2 hours ago

  Magix 2025
  I updated finally for a low price, when I have my videos to the timeline, as I place a title in 1 the Mouse I am able to move but the actal program is doing something I must wait for it to unlock, I can not click on Anything, as soon as it unlocks I
• Music Maker

  3 answers, most recent Yesterday

  RE: trying to activate MMM Premium edition
  hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says