Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

have a problem trying to install comes up with errors [wix_dir_common_documents} doesnt go any further any help would be good even tried downloading and turning of firewall still not working

Samplitude

4 answers, most recent on 1/27/2025

[Solved] need help with configuring MIDI controller

Samplitude Studio 2023, Windows 11 I just bought a MIDI keyboard which is mostly working, but there's one thing I can't figure out. The keyboard has Play and Record buttons on it, but I can't get them to do anything. The keyboard does work correctly

SOUND FORGE

4 answers, most recent on 10/30/2024

[Solved] SF 17 AS does not open after installation

After instalation and activation software loading screen and "audio engine loading" window dissapears and nothing happens. Windows 11 pro 23H2. "Ctrl + shift" combination does not help. Any advice?

Music Maker

4 answers, most recent on 11/16/2024

[Solved] I'm new to Magic Music Maker 24, anyone have any tips?

I need help discovering all the new plug-ins and features included in Magic Music Maker 24 premium. Any tips are appreciated very much! Ty! Windows 11, Dell Optiplex mini PC

Samplitude

6 answers, most recent on 1/14/2025

RE: [Solved] High CPU & RAM usage Samplitude Pro x8 Suite

@Fhatuwani-Netshifhefhe Ok, you can try to increase the ASIO buffer size from 256 samples to something bigger like 512 samples and see if it helps. Some users also reported that the system runs more stable if the number of CPU cores is reduced in

Music Maker

4 answers, most recent on 11/16/2024

RE: [Solved] I'm new to Magic Music Maker 24, anyone have any tips?

Hi, Welcome. I hope that you enjoy the program. Here are some tips to help understand things: John CB

SOUND FORGE

4 answers, most recent on 4/11/2025

[Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

I just upgraded to Audio Studio 17, installed it successfully, but it will not open on my Windows 11 Pro machine. I also installed it on my Win 11 Home laptop, and it opens and works with no problems.. Am I missing something needed to make it work

Video Pro X

16 answers, most recent on 3/27/2025

[Solved] VPX16 Shot Match - How to (Help?!)

Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS

Photostory

5 answers, most recent on 2/15/2025

[Solved] Using /whizzard

Can I use the whizzard with my own music - not that included in the whizzard? Also, how can I remove the pop up ad from Magix which downloaded itself over a month ago and won't go away. I've emailed help email but not received a reply. Grateful for

Photostory

3 answers, most recent on 11/6/2024

RE: [Solved] Cannot see Photostory Wizard

@DannyP I'm currently running PS2025, but I don't think it is any different to PS2023 in this regard. The Wizards are to be found under the Edit menu>Wizards>Slideshow maker, shortcut W. Does that help? JeffForum Moderator

Movie Studio

2 answers, most recent on 4/12/2025

[Solved] Setting Markers

I'm trying to understand using Markers in Movie Studio Suite 2024. I have a short film that I want to score using various audio objects. In order to aid my in compositional process, I have added a timecode track (Template/Movie Time) for reference.

Movie Studio

5 answers, most recent on 11/24/2024

[Solved] MS 2025 Can not install extra content

New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin

SOUND FORGE

4 answers, most recent on 10/30/2024

RE: [Solved] SF 17 AS does not open after installation

@whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut

Music Maker

2 answers, most recent on 2/20/2025

[Solved] Problems with Loopbar in Projekt

Hi,Iam using Musikmaker 2025 Premium.I have a really nasty bug in my actual project... i cant use the Loopbar anymore and also because of that playing from a set startpoint its doing something playing but not from that point....I need some help to

Music Maker

One answer, on 2/16/2025

[Solved] MIDI Editor Problems

I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I

Movie Studio

27 answers, most recent on 4/20/2025

RE: [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@All Hey, everyone: I want to thank you all for trying to help me. Today, I uninstalled MovieStudio 2025 for the 5 time. This time I used REVO uninstaller with the Advanced Settings. I also started uninstalling all the MStudio parts first and the

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Have reinstalled C++redis 2015 with no help and part of the installation process is installing C++ redis 2013 so that does not help either.

Photostory

2 answers, most recent on 12/25/2024

[Solved] How to get Photostory to use my updated images?

Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

[Solved] importing a stereo mp3 file into both tracks seprately

After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made

Music Maker

3 answers, most recent on 4/10/2025

[Solved] I cannot produce a sound with VST instruments

I've just bought Music Maker and am struggling with VSTi instruments. If I activate any VSTi instrument I can only hear it if I hit play on the screen but I cannot use the on screen piano keyboard. If I use record, the on screen keyboard records the

ACID

8 answers, most recent on 3/20/2025

RE: Audio warp in Acido Pro

i hoped it helped a little