• ACID

  29 answers, most recent on 1/7/2025

  RE: How to cancel subscription?
  @AKABWAI-SAVIOUR Assuming you want to cancel a subscription to a Magix product, perhaps ACID, all the information you need can be found by reading the whole of this thread. You must send an email to infoservice@magix.net, informing them that you
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Hi SP Nope if that’s what rraud was talking about, no. I always go through: options, preferences, whatever to make sure record /playback is connected where I want them. I hiked up the bit rate out of frustration, I was trying everything! Any sound
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Thank you. Glad, and not, simultaneously, that there is a reason. I was using phones on a gimbal stabilizer with external mics, which affected clearance space, compounding the balancing act challenge. I was definitely guilty there, of having the
• Music Maker

  27 answers, most recent on 1/7/2025

  RE: How to turn off loop preview?
  Your clip wouldn't play, and what you write seems redundant to the issue at hand. Look back at my screenshot and where 'Loop Preview' is placed. I can't work with that. How would you move 'Loop Preview' to an empty track so that it could cover the
• Movie Studio

  27 answers, most recent on 2/27/2025

  Neat Video - Version 6.0
  Greetings, There's an upgrade to version 6 of Neat Video if anyone is interested. After a quick play it does seem quicker and slicker but that could be just because I've spent money on it ☺️ Version 6.0 New render engine for smarter and faster
• Movie Studio

  9 answers, most recent on 1/6/2025

  Videos from GoPro 12 is Freezing in video preview
  I have some videos shot in GoPro 12 that I would like to edit in Movie Studio 2025 Suite.The Gopro videos are in 4K (3840x2160) and 50 fps.I created a project in Movie Studio that has the same resolution. However, when I insert the GoPro video into
• Movie Studio

  One answer, on 1/4/2025

  RE: Magix PC
  @REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are
• Photostory

  7 answers, most recent on 11/16/2024

  RE: (MAGIX Photostory Deluxe) Hardware acceleration?
  @Brian-Combley Hi In addition to @emmrecs comment and the issue with the keyboard shortcuts :- . . . . Does 2025 version of Photostory support the graphics processor and if so where do you turn it on . . . . The program does support Intel/Nvidia/AMD
• Movie Studio

  5 answers, most recent on 11/21/2024

  RE: can't get the offer of discounted Movie Studio upgrade, at $19.99
  @Keith-Lynch Hi Is this the error message you are getting, or one very similar asking you to go to the Microsoft Store? If so this is Windows protecting you from installing 'unknown' programs. In Windows settings, Apps, Advanced app settings,
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  Wow! You gentle men are magnificent! Each of you. I will save your technical instructions, for sure. Things are definitely improving. The stuttering has decreased by 90%. The Title Editing is now under control.. I've also learned that, during
• Music Maker

  One answer, on 11/18/2024

  RE: Music writing and editing
  @Juan-Diaz9650 Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting, and
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  Hi Ray & John EB, This is what I did last night. I tried some of your suggestions but it was a disaster. I changed the settings in the program to use the CPU and actually got something on the timeline but it was all jerky. Tried to burn a
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  @Steve-Weeks Thank you for the screenshot. As you will see, it clearly shows that all your possible inputs are either "Disabled" or "Not plugged in"! Please re-read John's post directly above yours about the problem of connecting your amplifier to
• Movie Studio

  10 answers, most recent on 3/18/2025

  Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable
  All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Which audio device is selected as the default device in the Windows sound control panel? To open the Windows sound control panel easily, again hold down the Windows key and tap R. In the Run window, enter mmsys.cpl and press
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @ericlnz MPC - I did have my doubts so thanks for your thoughts. I did mention to @CubeAce the Quicktime box that needs ticking in Depreciated features, his reply was 'I think there must be more project settings as ticking that didn't work for me.'
• Video Pro X

  One answer, on 11/8/2024

  RE: [Closed] Unir Los tres en UnO
  @Benjamin-Bocanegra Hi Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the correct forum under Help in the program. I
• Movie Studio

  One answer, on 12/12/2024

  [Closed] Capture is not working
  I am using Movie Studio 13.0 Platinum; serial number removed by Moderator in Windows 11. My camcorder is a DCR-TRV340. I am using a Toshiba VCR with composite connections to a hub then to the camcorder. Then the Firewire connection to a Firewire
• Movie Studio

  3 answers, most recent on 2/27/2025

  magix hub - txt to speech
  me again as i perfect my video edit skills i listen to my audience and do what i am told 😁 my last film had so many txt entries my brother in law had sore eyes reading them so he suggested i do a voiceover i tried but i dislike my voice in my latest
• Music Maker

  One answer, on 2/25/2025

  RE: exporting to mp3/mixdown
  @JERRY-LEO It's not necessary to reinstall Music Maker. You can simply reset the program settings in the File > Settings menu which restores Music Maker like a new install. But before you do any of this you can try to restart your computer.
• SOUND FORGE

  2 answers, most recent on 2/25/2025

  Markers dropped during record do not synch
  I'm using Sound Forge pro 16. I have a Scarlett 2i2 (and a soundblaster ae-9; the issue happens on both). When I record, and drop markers with the insert marker button or using the 'M' key, they end up dropping later then I clicked them. The drift
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer Hi, that is a MOV HEVC file. iPhone introduced it not too long ago & it caused a bit of trouble. For me in general .MOV often don't work too well, some .MOV formats don't work at all in Magix Movie Studio 2025, HEVC is a fairly new
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Hmm, looks like it simply crashes in Sound Forge. The comments I found on Google on the topic of Fault Module Name: StackHash aren't really helpful. For some it was solved by running the app in compatibility mode, for some by disabling
• Movie Studio

  8 answers, most recent on 11/29/2024

  Using Vegas Video Stabilization
  Hi,I have Magix Movie Studio 2025 Suite v.24.0.1.221 Windows 11 Pro X64 11th Gen Intel(R) Core(TM) i9-11900KF @5.3 GH RAM 32GB NVIDIA GeForce RTX 4060  The video I'm working on is digitized from an old VHS tape and needs all the TLC it can get ;)My