I'm using Photostory 2014 Deluxe and received the DVDMaker.dll has detected a version conflict. Please contact MAGIX Support.
The problem occurs every time I try to burn my project/slideshow to DVD
I'm running Windows 7 64-bit.
Running version 13.0.1.85
Hi
Presumably you had / have a previous version of Photostory installed?
Uninstall Photostory 2014 and any previous version you have, then run the Magix Cleaner tool available here, you may need to run this for each version of Photostory you have uninstalled, then re-install Photostory 2014.
This should fix the problem.
John
Hi,
What do you mean when you say "I deleted 2010 and 2014"? Just deleting the application and assciated directories does not "uninstall" the application as John suggested. It just gets rid of the files in the application folder. It does not remove the registry files because they have no direct association with the application folder(s) unless you do a "uninstall" and not just delete. You also did not say if you ran the cleaning tool that John suggested. Did you run it? If you did not "unistall" the applications it will be much more difficult to recover your system to a point where the new version will install correctly. It can be done, but we need to better understand exactly what you did to remove the previous versions and how you went about it.
George
Did you solve the problem?