I have been getting these low speeds even when there have been no updates released..... Does not matter what time of day, week, or month. Background or foreground..... I still only ever get around 196KB/s.

@Voormalige gebruiker

It could also depend on the route between you and the server and whether all of the download is on one server. It's never a direct connection.

I was downloading most of Movie Edit Po at 35Mbps.Only one folder slowed. Have you checked your internet speed?

Ray.

I always check my internet speed 50MB/s. It's definitely external to my router... ...and yes, I know there are many routers between my router and Magix's router on their server...and the whole download process it only as fast as the slowest router....

Even if I do contact Magix support, I would still get my files before they respond. It would still be nice to be able to get a faster direct link without having to go through their download manager... Not sure of your location, but you would be going through a different set of routers - hence your download speeds from Magix are much better....

@Voormalige gebruiker

I'm in the South East of the UK.

@Voormalige gebruiker

Hi

. . . . I always check my internet speed 50MB/s . . . .

Internet connection speeds from your ISP are measured in Mb/s - megabits/s, MB/s is megaBytes/s - 1 Byte = 8 bits. - using mb/s is a marketing departments dream - it sounds much more impressive.

The download manager displays the download speed in MB/s - 196KB/s = 1.5 Mb/s.

The download speed you are seeing is a little on the slow side, however this does depend a great deal on who your ISP is, they may start throttling speeds at busy times of the day, type of connection to the ISP's network, if you do not have a dedicated connection how many users are sharing your ISP local connection to their server network and the demand on the Magix servers.

HTH

John EB

Yes, I know the difference between megabits/s and megabytes/s... I am definitely getting the files an an abominably slow rate from Magix..... My ISP does not throttle speeds - if they did I would be getting slow downloads from every website...

Magix (a German company) is slow, while IK multimedia (An Italian company) is at 5.7 megabytes a second). I just tested this while downloading 650MB file from IK while the download from Magix is taking place.. The IK file still came down at 5.7 megabytes a second. The issue is definitely with Magix.

I consistently get the same slow speed from Magix, every single time - it never varies.

@Voormalige gebruiker

Hi

. . . .The issue is definitely with Magix. . . .

I am currently downloading the extra content for MEP 2021 and download speeds are 4.5 - 5 MB/s - so from (East Midlands UK) here it is not Magix.

. . . . My ISP does not throttle speeds . . .

Who is your ISP?

John EB

It's terrible here, too (Thailand). I wanted to download the movie edit pro update and also the photostory demo at the same time. I had to stop the upgrade after 3 hours. It was jammed at 27%. I thought photostory was blocked because nothing was happening, so I restarted the download........... it will take all night at this speed! On top of it, there is this crappy pc check and tuning program downloading first that is impossible to uncheck! 

@herve-senni

. . . . It was jammed at 27%. . . . .

Check in the download dialog if the middle button is displaying Continue - if so something has interrupted the download - pressing Continue will continue downloading from where it was interrupted.

When you eventually get the full download and start the install, select Custom install and you should be able to uncheck the PC Check and Tuning program if not uninstall when the install is complete.

John EB

I did manage to work out the actual URL (using the log files) that the Magix downloader connects to to download the full Movie edit Pro Premium 2021 installer. I then used a download manager to download it using that URL. It still came down at a snails pace.

This Download manager is capable of speeding up downloads by creating multiple connections to a given server - most of the time this does one work. However, with Magix servers, it only permitted one connection - and that is at about 250 kb/s - so even if Magix downloader allowed multiple sessions, it would make a difference.

Magix really need to improve their servers and the Download manager. You guys in the northern hemisphere must be getting the faster speeds. Now so much down under (Australia) - and Thailand (according to another respondent)

@Voormalige gebruiker

Could be. It took, and normally takes, around 15 minutes to download all but one folder from Magix and for me it is always the same folder. Sometimes that folder goes as slow as some of you are reporting. Other times faster but never above 1Mb/s There are probably different servers across the world holding these files and could be dependant on which area you select when downloading.

Ray.

@Voormalige gebruiker

Yes, I know the difference between megabits/s and megabytes/s...

I always check my internet speed 50MBytes/s

So you can download at 400 Mbits / second normally....wow, that's lightspeed Luke!

@Scenestealer

Hi Peter

. . . . So you can download at 400 Mbits / second normally....wow, that's lightspeed Luke! . . . .

That would require a Fibre to the home/premises (FTTH/FTTP) 1000 Mbit/s connection - possible here in the UK however expensive and not available in all areas.

John EB

.

@johnebaker

But even with such heady speeds from your ISP, how often would you expect to see that from someone else's international server?

My ISP offers up to 900 Mbits/sec and I have fibre outside my house but a guy across the street pays for a 100 Mbit connection but says he regularly runs the test to the ISP server and is only getting around 30-40 Mbits, so I wont be going there anytime soon. On top of that I would lose other telecom services like single line dual number, and alarm monitoring.

Peter

@Scenestealer

Hi Peter

Is the guy across the street on copper cable or shared connection?

I am on FTTC with a short coax connection to the house, cabinet is close by, 120 Mb/s tariff and I get 115 Mb/s download, upload is slower at 10Mb/s, TV and phone comes down the same cable. In 2021 we should be upgrading to 1GB/s FTTH - not holding my breath on that one.

John EB

@johnebaker

The neighbor is on a shiny new Fibre connection but he reckons the ISP is throttling it. They put it in our street last year and I had a huge battle with them when, after coming all the way down our street underground, they decided to go up the telegraph pole and around the corner cutting neatly thru our sea view......Grrrr!

I am happy enough sitting on my 15Mbit/sec VDSL connection which is a little more snappy after everything quit a couple of weeks ago and they found one of the pairs from the exchange was shorted.

Now they are trying to sell me 4G Internet..... but blow me down I'm in a dead spot for that as well, and another neighbor who has that can only get 25Mbps download.

Anyway I only really need speed for Magix down loads and has been discussed, it seems it is always slower that the connection speed.

Peter

@Scenestealer @johnebaker @Voormalige gebruiker @herve-senni

Hi John. Peter.

I'm not sure how much of an advantage having higher speeds is over a certain point unless you have several members of a household needing a connection at once. Unless you use a Torrent system it seems nigh on impossible to ever download anything at one's own download speed. I rarely ever get a 35Mbps download speed. Most of the time I get 20Mbps if I'm dealing with a major server. Upload speeds do however upload at their predicted speeds most of the time. Except YouTube and Flickr although Flickr has improved a bit. For streaming high quality video it's pretty good but not much else. My MEP download went well. All but one folder came in at around 15 minutes. I let the rest download in the background.

Also the cost of a higher speed connection seems disproportionate relative to the speed increase.

I think John has the sweet spot for a single user at present although I wish they would increase the upload bandwidth. I would pay more for that than a download speed increase.

Ray.

@CubeAce

Hi Ray

. . . . I think John has the sweet spot for a single user at present . . . .

Just a lower 'contention ratio' - the ratio of the potential maximum demand to the actual bandwidth , I dont know the exact figure however I do know it is on the low side, you may find where you live, that ratio could be a lot higher up, where I use to live many years ago it was as high as 50:1.

John EB

Kocht een upgrade van Photostory de Luxe. De eerder versie was vastgelopen en weigerde op meerdere fronten.

Na betaling en ontvangst bevestiging begonnen met downloaden van een verse aflevering van het programma. Maar wat een gedoe. Een deceptie. De download stopt herhaaldelijk. Na 2 uur is 6% binnengehaald. Ik ga mijn bestelling herzien. Dit is niet goed.

John H St.

Kocht een upgrade van Photostory de Luxe. De eerder versie was vastgelopen en weigerde op meerdere fronten.

Na betaling en ontvangst bevestiging begonnen met downloaden van een verse aflevering van het programma. Maar wat een gedoe. Een deceptie. De download stopt herhaaldelijk. Na 2 uur is 6% binnengehaald. Ik ga mijn bestelling herzien. Dit is niet goed.

John H St.

Dat klinkt alsof het een ander probleem kan zijn.

Misschien wilt u contact opnemen met Magix Support. Ze kunnen u mogelijk een directe link geven naar het volledige installatieprogramma waarvoor de Magix-downloader niet nodig is.

Very slow download and stop by itself, need to sit in front of the computer and watch the progress

I tried all hours - same slow bad download speed

no way i will renew my products of Magix and will have to go all this slow bad connection speed

Very slow download and stop by itself, need to sit in front of the computer and watch the progress

I tried all hours - same slow bad download speed

no way i will renew my products of Magix and will have to go all this slow bad connection speed

Same for me too. Any alternative website to download complete package EXE or ZIP file?