Salve

ho dovuto reinstallare il sistema operativo WIN10 e naturalmente anche Video deluxe Premium 2017 ma non riesco ad aprirlo in quanto mi da' errore sull'apertira del modulo " igdrclneo64.dll".

Ho seguito le istruzioni alla pagina

https://www.magix.info/it/assistenza/articolo/errore-nel-file-igdrclneo64-dll--9/

senza avere risultati.

Il programma ha comunque generato un Crash.log che vi allego di seguito:

----------------------------------------------------------------------
MAGIX Video deluxe Premium  26.03.2020  00:59
----------------------------------------------------------------------
CrashDump 20200326_005958_v17.0.1.148.dmp successfully written

Errore del modulo "Videodeluxe.exe" (Indirizzo: 0x0000000140000000) all'Indirizzo 0x00007FFB40EB0819 (Eccezione 0xc0000005 "ACCESS_VIOLATION")

Unknown Thread   (ThreadID: 0000118c)
  00007ffb40eb0811   4b 91 44 00 48 8b 04 c8 
  00007ffb40eb0819 > 0f 10 40 20 0f 11 46 20 
  00007ffb40eb0821   0f 10 48 30 0f 11 4e 30 

Main Thread
  fffffffffffffff8   ?? ?? ?? ?? ?? ?? ?? ?? 
  0000000000000000 > ?? ?? ?? ?? ?? ?? ?? ?? 
  0000000000000008   ?? ?? ?? ?? ?? ?? ?? ?? 

Videodeluxe.exe    14.11.2017  17:28      f6c5155c

Memory Allocation
Base:        1.168
PE:        176
Pages:        65.536

PI:        0
PI_TEMP_DATA:    0
SI:        0
SI_TEMP_DATA:    0
FSI:        0

Blocks:        0
Temporary:    0
BE:        0
PLE:        0
BE Pool:        0
PLE Pool:        0
wHdr/inst:    0
B.cache inproc:    0
Video:        0(0/0)
Bitmap:        0

Video thumbs:    0(0)
SI Display Cache:    0
PLE Display Cache:    0

Buffer:        0
Pointer:        0

Title:        0
Memory GF:        0
Memory GF Zero:        0
Memory GF Zero_Dyn:        0
Memory GF Dyn:        0
Memory TT:        0
Audio Effect:        0
PPE:        0

Video Monitor:    0
malloc/free:    0
DIB:        5.020.308

VP: admin:        0
VP+Trans: privateData:        0
Transitions::        0

Frame Cache:    0
EXIF:        0
VSW:        0
DVDMAKER:    0
global UI (malloc):    0
global UI (valloc):    0
NOWAGGLE:    0
MP3 Reader:    0
JPEG buffer:    0

Private Bytes:    319 MByte

TLS:        1001
MXGUI:        36.501.208
Sum:        41.588.396

Processor [46]  3010MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 16299)
Used Memory: 721 MB             Max Used Memory: 721 MB
Free Virtual Memory: 2609 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FFB40EB0819  0000000033D5AB10  clGetKernelSubGroupInfoKHR+C609
00007FFB40E9C4A7  0000000033D5ABA0  0000:00000000 
00007FFB40EECEDA  0000000033D5AC40  clGetKernelSubGroupInfoKHR+48CCA
00007FFB40E9D10E  0000000033D5ACA0  clGetPlatformIDs+6E
00007FFB40EA41E9  0000000033D5ACF0  clEnqueueTask+D9
00007FFB41A932B5  0000000033D5B1E0  clEnqueueWriteBufferRect+3C789
00007FFB41A5C85B  0000000033D5B210  clEnqueueWriteBufferRect+5D2F
00007FFB638B10BE  0000000033D5B280  0000:00000000 
00007FFB638B6977  0000000033D5B700  clGetHostTimer+157
00007FFB752001CF  0000000033D5B740  RtlRunOnceExecuteOnce+8F
00007FFB720ED6DA  0000000033D5B770  InitOnceExecuteOnce+A
00007FFB638B12E1  0000000033D5B7A0  clGetPlatformIDs+31
00007FFB41CB152F  0000000033D5B860  MXSetHost+172AF
00007FFB41CAF2EC  0000000033D5B8B0  MXSetHost+1506C
00007FFB41CAEB27  0000000033D5B8F0  MXSetHost+148A7
00007FFB41C94308  0000000033D5B930  DllUnregisterServer+2F768
00007FFB41C93F72  0000000033D5BA70  DllUnregisterServer+2F3D2
00007FFB41C9BC99  0000000033D5BAC0  MXSetHost+1A19
00007FFB41CABB8B  0000000033D5BAF0  MXSetHost+1190B
00000001407F218C  0000000033D5BC70  QWinWidget::focusNextPrevChild+1910CC
00000001401CCCE0  0000000033D5BCB0  MxOSAL::MxUUID::getBytes+A3C0
0000000071346444  0000000033D5BCF0  MxQt::QMetaCallEvent::placeMetaCall+34
000000007134519A  0000000033D5BEA0  MxQt::QObject::event+DA
0000000070C27580  0000000033D5BED0  MxQt::QApplicationPrivate::notify_helper+140
0000000070C264DA  0000000033D5C610  MxQt::QApplication::notify+1B9A
0000000071321FF9  0000000033D5C690  MxQt::QCoreApplication::notifyInternal2+B9
0000000071323CC1  0000000033D5C740  MxQt::QCoreApplicationPrivate::sendPostedEvents+221
0000000071367825  0000000033D5C850  MxQt::QEventDispatcherWin32::processEvents+DB5
00007FFB7311B85D  0000000033D5C9C0  CallWindowProcW+4DD
00007FFB7311B1EF  0000000033D5CA40  DispatchMessageW+1AF
0000000071366F99  0000000033D5FDD0  MxQt::QEventDispatcherWin32::processEvents+529
000000007131E991  0000000033D5FE50  MxQt::QEventLoop::exec+1B1
000000007119B7C2  0000000033D5FEA0  MxQt::QThread::exec+92
00000000711A038A  0000000033D5FEF0  MxQt::QThread::start+2FA
00007FFB50DE4F7F  0000000033D5FF20  beginthreadex+107
00007FFB50DE5126  0000000033D5FF50  endthreadex+192
00007FFB72E11FE4  0000000033D5FF80  BaseThreadInitThunk+14
00007FFB7521EFC1  0000000033D5FFD0  RtlUserThreadStart+21