Technical problems / Error messages
- How do I contact technical support?
- Where can I find my manual (PDF)?
- How to solve "Error -24"
- Troubleshooting "Error code -14"
- General procedure for dealing with installation problems
- Troubleshooting Error: -59,16xx and "Account already exists"
- Error: "HRESULT -2147024769" or "sfvstwrap.dll failed to register"
- I can' t import MOV files into the software!
- Error code -1
- Analog recording not possible
- Hardware acceleration is disabled during export
- Error: "Corrupted data" or error code"2147163964"
- Notification: "Could not connect to the Internet"
- How to install"Mercalli 5 Suite" and "NewblueFX Filter 5"
- Error message: "Waveform output device cannot play this format"
- HEVC codec issues after Windows update
- Running a Program as an Administrator in Windows 10
- The system cannot recognize my capture devices
- How to keep your video drivers always up-to-date
- Performance optimization for a smooth editing experience
- Error while activating the function "MPEG2 / MPEG4"
- How to optimize visualization on 4K screens
- Error message: "The file format MKV cannot be read"
- New update available for "MAGIX Travel route Animation"
- The software recognizes new fonts, but cannot use them
- Record/Playback button is grayed out
- Fix network connection issues in Windows
- Error message: "Error while saving the project file"
- Error with file "igdrclneo64.dll"
- Error message: "DVDMaker.dll has detected a version conflict [..]"
- Error during registration: "MediaExchangeProxy_x64.dll"
- When restarting the system, the software starts itself automatically
- Error code 1935 during installation
- Notification: "Compressed folder is not recommended for recordings"
- Interface is black or offset
- Using the Group/Ungroup features
- How to Fix Video Sync
- Removing ghosts from projects
- Error message: "Cannot find the name of IDGL driver"
- Error message: "Microsoft .NET Framework 4.6 required"
- Keyframe Timeline is missing
- Error message: "Error in module LavasoftTCPservice64.dll"
- Travel route animations not working
- Why is there no sound when I perform a screen recording?
- "Elements.ofx" module error
- How to fix error "WIX DIR COMMON"
- I lost my content and templates after installing the patch
- Error message: "Error in module ucrtbase.dll"
- Error message: "Disc Image Creation error"
- NewblueFX Titler Pro 7 - Restoring missing content
- How to fix "File not found" and "Error 1618"
- Import/ Export of AC3 5.1 in Win 7/8/10
- Reinstallation
- How to fix Text-to-Speech Issues