The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
Photostory Deluxe
Technical problems / Error messages
How do I contact technical support?
Where can I find my manual (PDF)?
How to solve "Error -24"
Troubleshooting "Error code -14"
General procedure for dealing with installation problems
Troubleshooting Error: -59,16xx and "Account already exists"
Error: "HRESULT -2147024769" or "sfvstwrap.dll failed to register"
I can' t import MOV files into the software!
Hardware acceleration is disabled during export
Error code -1
Analog recording not possible
Notification: "Could not connect to the Internet"
Error: "Corrupted data" or error code"2147163964"
Error message: "Waveform output device cannot play this format"
Running a Program as an Administrator in Windows 10
The system cannot recognize my capture devices
How to keep your video drivers always up-to-date
Error while activating the function "MPEG2 / MPEG4"
How to optimize visualization on 4K screens
How to fix the message "Error in the MAGIX database"
Error message: "The file format MKV cannot be read"
New update available for "MAGIX Travel route Animation"
The software recognizes new fonts, but cannot use them
Record/Playback button is grayed out
Fix network connection issues in Windows
Error message: "Error while saving the project file"
Error with file "igdrclneo64.dll"
Error message: "DVDMaker.dll has detected a version conflict [..]"
Error during registration: "MediaExchangeProxy_x64.dll"
When restarting the system, the software starts itself automatically
Error code 1935 during installation
Notification: "Compressed folder is not recommended for recordings"
Using the Group/Ungroup features
Error message: "Cannot find the name of IDGL driver"
Error message: "Microsoft .NET Framework 4.6 required"
Error message: "Error in module LavasoftTCPservice64.dll"
Travel route animations not working
3D titles import does not work
I lost my content and templates after installing the patch
How to fix error "WIX DIR COMMON"
Error message: "Disc Image Creation error"
How to fix "File not found" and "Error 1618"
How to prevent "Qt5CoreMx64Qt5.15.1.dll" to crash
Switch to the archive
Not finding what you're looking for?
Probably someone already asked the same question before. Take a look.
To the forum
Other ways to find help
Forum
Contact Support