Technical problems / Error messages
- How do I contact technical support?
- Where can I find my manual (PDF)?
- How to solve "Error -24"
- Troubleshooting "Error code -14"
- General procedure for dealing with installation problems
- Troubleshooting Error: -59,16xx and "Account already exists"
- I can' t import MOV files into the software!
- Error code -1
- Analog recording not possible
- Notification: "Could not connect to the Internet"
- Running a Program as an Administrator in Windows 10
- HEVC codec issues after Windows update
- The system cannot recognize my capture devices
- How to keep your video drivers always up-to-date
- Error while activating the function "MPEG2 / MPEG4"
- How to optimize visualization on 4K screens
- How to fix the message "Error in the MAGIX database"
- Error message: "The file format MKV cannot be read"
- The software recognizes new fonts, but cannot use them
- Fix network connection issues in Windows
- Error during registration: "MediaExchangeProxy_x64.dll"
- When restarting the system, the software starts itself automatically
- Error code 1935 during installation
- Notification: "Compressed folder is not recommended for recordings"
- Error message: "Cannot find the name of IDGL driver"
- Error message: "Error in module LavasoftTCPservice64.dll"
- How to fix "File not found" and "Error 1618"
- Reinstalling Fastcut
- Reinstallation