How do I contact technical support?

Products

  • . ACID Pro
  • . Audio Cleaning Lab
  • . Mp3 Deluxe
  • . Music Maker
  • . Samplitude Music Studio
  • . SOUND FORGE Pro
  • . SOUND FORGE Audio Studio
  • . Fastcut
  • . Retten Sie Ihre Videokassetten!
  • . Video deluxe
  • . Video easy
  • . Video Pro X
  • . Photostory Deluxe
  • . Photo Manager Deluxe
  • . PC Check & Tuning
  • Show all products

Topic

  • . Technical problems / Error messages

To report a technical problem, click on "Support" and select your product from one of the specified categories.

According to the selected category, you will first be offered a number of common suggestions.
If none of the suggestions meet your requirements, scroll down the page and select "Contact support --> Send E-mail".

To send a request, you must first log in to www.magix.info.

Describe your problem in as much detail as possible and click on "Submit".