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To report a technical problem, click on "Support" and select your product from one of the specified categories.
According to the selected category, you will first be offered a number of common suggestions.
If none of the suggestions meet your requirements, scroll down the page and select "Contact support --> Send E-mail".
To send a request, you must first log in to www.magix.info.
Describe your problem in as much detail as possible and click on "Submit".