In order to solve this problem, please proceed as follows:
- Close your program.
- Select "[Windows] key + R" to open the "Run" dialog box.
- Type: c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info.
- Click "OK".
- Now check the box "Disable GPU for all products".
If the problem persists, we recommend the following additional steps:
- Locate the folder C:\ProgramData\MAGIX\Common\VfxPlugins and rename it to "VFXPlugins1".
- Create a new folder named "VfxPlugins".
- Locate the folder C:\Program Files\Common Files\OFX.
- Search for the file "Elements.ofx" in the folder and rename it to "Elements1.ofx".
- Start the program again.