Xara Designer Pro - Slow work after 10-15 min

Advanced-UnKnown wrote on 3/28/2022, 7:37 AM

Hi!

After 10-15 minutes of work, the Xara Designer Pro starts to work slowly, the selection, dragging of objects is extremely slow. If the program is closed and reopened, the same thing happens, regardless of the version, I tried from version 17 to 19.

my computer:

Intel i7-4790k

16Gb 1600Mhz

8Gb RTX 2070 Super

Windows 10 x64

Xara Designer Pro Installed on ssd

Comments

johnebaker wrote on 3/28/2022, 7:47 AM

@Advanced-UnKnown

Hi and welcome to the forum.

How much free space is there on the SSD drive?

John EB
Forum Moderator

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Advanced-UnKnown wrote on 3/28/2022, 7:49 AM

How much free space is there on the SSD drive?

Hi!

free space average 15-20Gb

emmrecs wrote on 3/28/2022, 8:01 AM

@Advanced-UnKnown

If that SSD is your only drive, average 15 - 20GB is really not sufficient, I suspect (and as I think @johnebaker was suspecting.)

Jeff
Forum Moderator

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Advanced-UnKnown wrote on 3/28/2022, 8:21 AM

@Advanced-UnKnown

If that SSD is your only drive, average 15 - 20GB is really not sufficient, I suspect (and as I think @johnebaker was suspecting.)

Jeff
Forum Moderator

there was always free space around 20GB, but xara never worked slowly, thanks for the advice, I'll try to free up some space

Advanced-UnKnown wrote on 3/29/2022, 7:33 AM

Thanks to all who responded!
I found the reason why Xara app starts to work slowly, when I use the colour picker, they immediately start program freezes

What could be the reason and how to solve the problem?

P.S. The previous tips don't help.

initiostar wrote on 3/29/2022, 3:15 PM

Does this happen with a specific Xara design file, or across multiple different Xara design files? As you have asked the same question on TG, I would post your design file (must be < 5MB or similar that shows the issue). Someone can check whether they see the same problem. If the design file is the issue, it would likely occur regardless of whether is it X17, X18 or X19. If not the design file, it will require a bit more soul-searching.

Advanced-UnKnown wrote on 3/29/2022, 3:20 PM

Does this happen with a specific Xara design file, or across multiple different Xara design files? As you have asked the same question on TG, I would post your design file (must be < 5MB or similar that shows the issue). Someone can check whether they see the same problem. If the design file is the issue, it would likely occur regardless of whether is it X17, X18 or X19. If not the design file, it will require a bit more soul-searching.

It is not related to a specific .xar design file. The problem is with the color picker in the color bar. If you use then the application starts to freeze! if you open and close the color editor, then the problem disappears

initiostar wrote on 3/29/2022, 3:49 PM

Never seen the issue before: I assume you have already tried running the program as an Administrator?

Advanced-UnKnown wrote on 3/29/2022, 4:23 PM

Never seen the issue before: I assume you have already tried running the program as an Administrator?

I tried different ways to run it, as administrator, in compatibility mode, nothing helps