Comments

johnebaker wrote on 11/1/2023, 6:42 AM

@Andy-Kryst

Hi

I would suggest you contact Xara or post in the Talk Graphics forum - Magix no longer distribute/retail Xara products - see this article here.

John EB
Forum Moderator

Last changed by johnebaker on 11/1/2023, 6:42 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 11/1/2023, 10:58 AM

@Andy-Kryst

Following @johnebaker's comment, where did you download the installer from?

I have it successfully installed and running under Win 10 but I actually bought it several years ago. I see it still listed in my Magix account, along with its serial key, and actually still have the full installer, not the download manager, saved to my computer.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Andy-Kryst wrote on 11/3/2023, 7:02 AM

@emmrecs

I downloaded it from the Xara website.

I originally got it back in 2017, but that computer is long gone now.

SP. wrote on 11/3/2023, 7:38 AM

@Andy-Kryst Could also be caused by your Antivirus software, either ran by Windows or as a standalone antivirus software. This needs to be disabled separately from the firewall.