Why Get The Error "I/O Error while reading or writing of disc."

Magus59 wrote on 8/5/2009, 6:49 AM
I'm using Magic Movie Edit Pro 10

A lot of the times when I go to burn a disk I get the error "I/O Error while reading or writing of disk." It happens on different computers, for different projects, and it tends to happen a lot. The video isn't even complicated, it's a completely rendered *.mgx file, already at the correct resolution and everything. Can anyone explain to me why this happens?

Comments

ralftaro wrote on 8/5/2009, 8:12 AM
Hi,

There have already been plenty of questions and answers regarding CD or DVD burning problems in Magix programs here. You might want have a look at some of the older posts and try the search function, as I'm sure you can bring up some more extensive replies. Here are the most important points in a nutshell:

* Make sure your burn routines are up-to-date. That is the software interface Magix uses to burn in the programs. It's updated on a regular basis to implement improvements and support more burners. You can always find the most recent update on the Magix support website in the downloads section under "Tools".

* Pretty much one of the first steps in any burn troubleshooting should always be the testing of other types and makes of CD/DVD blanks. Not all blanks work well with all optical drives. Make sure your drive is generally supporting the type of blank you're going to us as well.

* Up-to-date firmware for your burner might also be a good idea. If a newer version is available, you'd find this through the website of the manufacturer.

* Sometimes, other software can interfere with the burning process in the Magix program. This is especially true for other software related to optical drives and disc-authoring. So, you might want to shut down other applications and background tasks that are not essential when working with the Magix software. Some of these, you might actually want to disable in the "Startup" tab of your "msconfig" Windows system configuration utility, so they don't even start up when booting the system. But it doesn't stop at actual applications. Some programs install really intrusive filter drivers that will alter and influence the communication chain between applications and drives and require the application that brought them into the system to be uninstalled to get rid of these filter drivers again. (And sometimes even that doesn't do the trick.)

On that same token, you might also want to unplug external devices (connected via USB) that you don't really need for the time of working and burning in the Magix program.

I think this covers the most important aspects and hope it helps.

ralftaro wrote on 8/5/2009, 8:28 AM
Depending on where the problem is, the upgrade to the new version might or might not help. Obviously, the new version comes with more up-to-date burn routines, but you can also just download those for free on the support site. Since there's a free trial of the new version on the Magix website, you should probably give that a go and see how it works for you. Make sure your current system meets the new version's requirements, though.