Why do I receive an error message when trying to burn to a DVD+R

ksweat wrote on 5/5/2009, 6:23 AM

I get this error message when I try to durn to DVD+R Dual Layer media. Does anyone know why?

AVSDK Message - INFO: :Recording -> writing data ...
05/05/2009 07:06:10 AM.265:   AVSDK Message - ERROR: :Cannot write to disc -> Required command option not supported by drive (ASC/ASCQ 24/00)
05/05/2009 07:06:10 AM.328:   AVSDK Status - End operation Recording 3228320 sectors/frames
05/05/2009 07:06:10 AM.343:   AVSDK Message - INFO: :Recording failed, refer to previous error messages for more information
05/05/2009 07:06:10 AM.343:   !!! AVSDK error: BurnToDisc() calling AvVolWriteToDisc(): 100 - drive not fully supported !!!
05/05/2009 07:06:10 AM.359:   Step 5 done
05/05/2009 07:06:10 AM.359:   !!! DBK error in CBurnDevSupportPoint::BurnToDisc(): 240 - drive not fully supported !!!
05/05/2009 07:06:10 AM.359:   ------------ done ----------------
05/05/2009 07:06:10 AM.375:   time: Tue May 05 07:06:10 2009

05/05/2009 07:06:10 AM.375:   project burning failed
05/05/2009 07:06:10 AM.375:   !!! DBK error in CBurnDevSupport::BurnProject(): 240 - drive not fully supported !!!
05/05/2009 07:06:10 AM.390:   !!! DBK error in BurnProject: 240 - drive not fully support

Comments

ralftaro wrote on 5/7/2009, 11:15 AM

Hi,

You might want to run a search for "burn" here and check for some of the basic burn troubleshooting being offered (e.g. experimenting with different blanks, updating burn routines, updating burner firmware). If you still seem to have problems getting on, you quickest and best way to get to the bottom of this is probably via Magix support, though:

http://support.magix.net