Comments

johnebaker wrote on 4/1/2013, 6:13 PM

Hi

Not without a lot of guesswork!  The question has no relevance to the title of the topic.

We need more information - please read this post - in particular post the section of the error log - about 20 lines before and after where the error occurs - so we can see what is going on.

It would also help to know what you have in the project ie video, still images, audio etc and what formats they are.

John

Last changed by johnebaker on 4/1/2013, 6:15 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

gandjcarr wrote on 4/4/2013, 11:23 AM

Hi,

In addition to what John has requested, it would be good to know what brand of DVD blank you are using.  If it is one of the very inexpensive "no-name" brands, then getting one out of ten to work is probably par for the course.

George

djhj2 wrote on 4/4/2013, 3:15 PM

the version im using is the MAGIX XTREME PHOTOSTORY ON CD & DVD 8 DELUXE DOWNLOAD VERSION.

The project contains still imiges all in jpeg + music. 

The dvd blanks I have trying are Tesco's plus Verbatim from Maplin. All DVD+R 16 x speed & 4.7GB.

Ive already burned one using the last of what my son had.  That one was  a Datasafe 8x speed DVD+R full face printable. 

I think I will see if I can find of the same ones to try. 

I will have another go and post the error log

Thanks - DJ

 

djhj2 wrote on 4/4/2013, 5:08 PM

Hi again

this is the error log i had

 

 

04/04/2013 22:22:01.109:   DLLAV32.DLL loaded, all entry points available
04/04/2013 22:22:01.109:   AVSDK MsgCbFunc registered
04/04/2013 22:22:01.125:   AVSDK: StatCbFunc registered
04/04/2013 22:22:01.234:   AVSDK Version 6.2.168
04/04/2013 22:22:01.250:   ------------ Reading Device Info ----------------
04/04/2013 22:22:01.250:   AVSDK: 1 device(s) found
04/04/2013 22:22:01.250:   Adapter=3  ID=0  LUN=0   D:TSSTcorp CD/DVDW SH-W163A Revision:TS01
04/04/2013 22:22:01.265:   AVSDK: 1 record device(s) available
04/04/2013 22:22:01.265:   ------------ done ----------------
04/04/2013 22:22:01.375:   setting no speed limit
04/04/2013 22:22:01.375:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 202 - burn support - invalid device !!!
04/04/2013 22:22:16.656:   setting no speed limit
04/04/2013 22:22:27.625:   Open Project: PENBLWYDD_DAD_80 -- dvd project 2013-04-04
04/04/2013 22:22:27.625:   VideoMode: PAL   Temp Dir: C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\
04/04/2013 22:22:27.625:   dll version 8.0.5.3
04/04/2013 22:22:27.640:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
04/04/2013 22:22:27.656:   EstimateLayerSplitPoint()...
04/04/2013 22:22:27.656:   Splitpunkt 4271833088 auf Disk mit Größe 131072
04/04/2013 22:22:27.656:   Title an Stelle 0, Länge 131072, Typ 0
04/04/2013 22:22:27.671:   ... Split möglich nach aktuellem Title, -> Abbruch
04/04/2013 22:22:39.500:   Step 1 of 4, Encoding movie 1 ...
04/04/2013 22:53:44.875:   Step 1 done
04/04/2013 22:53:45.328:   Step 2 of 4, Encoding movie menu...
04/04/2013 22:53:45.968:   Step 2 done
04/04/2013 22:53:45.968:   ConvertMovie() - encoded file: C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\DVD Image PENBLWYDD_DAD_80\VTS_01_1.VOB
04/04/2013 22:53:46.000:   Step 3 of 4, Creating DVD image...
04/04/2013 22:54:25.671:   Step 3 done
04/04/2013 22:54:31.281:   Step 4 of 4
04/04/2013 22:54:31.296:   Step 4 done
04/04/2013 22:54:31.296:   ------------ InitializeBurningProcess Point ----------------
04/04/2013 22:54:31.375:   setting PoINT cache size to 16777216l
04/04/2013 22:54:31.390:   Used burn options:
simulation: off
DiscAtOnce: off
BurnOver: off
BurnProof: on
FormatDisc: off
ShortLeadOut: off
NoDefectMgmt: off
04/04/2013 22:54:31.421:    Booktype: don't care
04/04/2013 22:54:31.421:   setting write speed to 22160000  bytes/sec
04/04/2013 22:54:31.437:   this equals 16.000000x DVD / 125.623589x CD Speed
04/04/2013 22:54:31.437:   ------------ done: succeeded ----------------
04/04/2013 22:54:31.437:   ------------ CreateAPIProject ----------------
04/04/2013 22:54:31.468:   Step 4 of 4
04/04/2013 22:54:31.468:   creating DVD project in prepfile mode...
04/04/2013 22:54:31.500:   create volume... OK
04/04/2013 22:54:31.500:   verify option OFF
04/04/2013 22:54:31.515:   adding file "C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\DVD Image PENBLWYDD_DAD_80\VIDEO_TS.IFO"
04/04/2013 22:54:31.515:   adding file "C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\DVD Image PENBLWYDD_DAD_80\VIDEO_TS.VOB"
04/04/2013 22:54:31.515:   adding file "C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\DVD Image PENBLWYDD_DAD_80\VTS_01_1.VOB"
04/04/2013 22:54:31.531:   adding file "C:\Documents and Settings\dewi\My Documents\MAGIX_Xtreme_PhotoStory_on_CD_DVD_8_dlx_Download-version\Disc Images\DVD Image PENBLWYDD_DAD_80\VTS_01_0.IFO"
04/04/2013 22:54:31.531:   Step 4 done
04/04/2013 22:54:31.531:   ------------ done ----------------
04/04/2013 22:54:31.546:   ------------ BurnToDisc ----------------
04/04/2013 22:54:31.546:   time:
04/04/2013 22:54:31.578:   Step 4 of 4
04/04/2013 22:54:31.578:   Used burn options:
simulation: off
DiscAtOnce: off
BurnOver: off
BurnProof: on
FormatDisc: off
ShortLeadOut: off
NoDefectMgmt: off
04/04/2013 22:54:31.578:    Booktype: don't care
04/04/2013 22:54:31.593:   setting write speed to 22160000  bytes/sec
04/04/2013 22:54:31.593:   this equals 16.000000x DVD / 125.623589x CD Speed
04/04/2013 22:54:31.593:   Check on previously direct recorded session...OK
04/04/2013 22:54:31.625:   AVSDK Message - INFO: :Recording volume ...
04/04/2013 22:54:31.640:   AVSDK Status - Begin operation Recording 396992 sectors/frames
04/04/2013 22:54:31.656:   time:
04/04/2013 22:54:31.656:   AVSDK Message - INFO: :Recording -> writing data ...
04/04/2013 22:57:37.812:   AVSDK Message - ERROR: :Cannot write to disc -> Power on, reset, or bus device reset occurred, possibly caused by malfunction of host adapter or drive (ASC/ASCQ 29/00)
04/04/2013 22:57:57.968:   AVSDK Message - ERROR: :Cannot write or close track -> Cannot access medium/cartridge, unknown or incompatible format or application code mismatch (ASC/ASCQ 30/06)
04/04/2013 22:57:58.031:   AVSDK Status - End operation Recording 396992 sectors/frames
04/04/2013 22:57:58.046:   AVSDK Message - INFO: :Recording failed, refer to previous error messages for more information
04/04/2013 22:57:58.046:   !!! AVSDK error: BurnToDisc() calling AvVolWriteToDisc(): 100 - drive not fully supported !!!
04/04/2013 22:57:58.046:   Step 4 done
04/04/2013 22:57:58.062:   !!! DBK error in CBurnDevSupportPoint::BurnToDisc(): 240 - drive not fully supported !!!
04/04/2013 22:57:58.062:   ------------ done ----------------
04/04/2013 22:57:58.062:   time:
04/04/2013 22:57:58.078:   project burning failed
04/04/2013 22:57:58.078:   !!! DBK error in CBurnDevSupport::BurnProject(): 240 - drive not fully supported !!!
 

kslq wrote on 4/14/2013, 9:36 AM

Go to Magix support online and download the burn routines patch, that should solve the problem.