where is mxupdate.exe ?

guitar53 wrote on 11/29/2013, 11:20 AM

The 42 meg update for 2014 will not install. It tells me that mxupdate.exe cannot be found. When I look in the folder that the installer specifies there is no mxupdater.exe.

My system is windowsXp 32 bit.

i am using a new copy of Samplitude Music Studio 2014

is this file a Magix product ?

Where can I get this file and where should it be installed?

 

Comments

johnebaker wrote on 11/30/2013, 3:01 AM

Hi

Rephrasing Storychoice102's  first question - what location was specified by the error message?

Assuming you are doing an online update:-

Redo the update download and watch the folder specified above to see if the file is downloaded correcty and remains there while the update is in progress. 

If the file disappears in between the end of the download and the start of the updater running, then it is being removed, possibly by your antivirus program - check in its Quarantine section to see if it has been moved there.

HTH

John

 

Last changed by johnebaker on 11/30/2013, 3:01 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

guitar53 wrote on 12/5/2013, 6:59 PM

After e-mailing support I was given a direct link to download this update. All went well and the problem is solved.