Comments

johnebaker wrote on 4/16/2013, 3:10 PM

Hi

This is a user forum not Magix support.

. . . . I am amazed that you can sell me new software that has old files on it . . . .

Which version of Photostory are you referring to?

. . . . This first project I have attempted cannot be burned to a DVD because I need file DLLAV32.dll (version 6.1.124 or later). . . . .

This is proabably because you need to update the program with the latest Burn routines available here.  You have to login using the email address and password you used when you registered the software.

The procedure for contacting Magix is clearly explained on the same page as the downloads - click Contact in the menu on the left.

John

Last changed by johnebaker on 4/16/2013, 3:10 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

sue0205 wrote on 4/17/2013, 8:14 AM

Thanks John.  That was very helpful.  Let's hope it's solved my problem now.

 

Sue