website not displaying correctly after export and upload

Martin-Young wrote on 7/17/2022, 3:25 PM

Hello, I have been having a problem for a couple of weeks. I am not sure if the error is through xara or my servers (Dotster) I write the website in pro X i can preview the website and it shows correctly. I export the website and upload (Filezilla) the website shows no pictures and the fonts are all wrong. Any ideas would be greatly appreciated. Brand new Acer GEForce intel core i5 32 gigs ram

.any and all suggestions welcome, and thanks for taking the time

Martin

Comments

johnebaker wrote on 7/18/2022, 1:04 PM

@Martin-Young

Hi

. . . .  I export the website and upload (Filezilla) the website shows no pictures and the fonts are all wrong . . . .

Assuming the whole site was uploaded ie all the htm files and the index_htm_files folder and contents, try pressing Ctrl + F5 several times in your browser.

If that does not work, if the website is not a private site, what is the URL for it.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Martin-Young wrote on 7/18/2022, 3:19 PM

the domain is www.saulhensonstoneworks.com and its actually plaguing all of the domains in my account .........

johnebaker wrote on 7/18/2022, 4:08 PM

@Martin-Young

Hi

Thanks for the link - it looks like all the contents if the index_htm_files folder is missing off the server

The 404 errors indicate missing components of the website - check that the contents of this folder are in the export from Web Designer and on the server - you can do this in FileZilla.

The two sites do not show the same files as they are 2 different websites, yours should be identical on both the local and remote index_htm_files folder for each site.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Martin-Young wrote on 7/18/2022, 4:21 PM

Thanks I looked at that and it appears I created 2 folders for Saul. Thanks for checking this out for me! I believe the other issues are not the same...... I think its the server company

Martin