Downloaded Upgrade for my 2021 version Magix Photostory Deluxe and the video monitor is not operating on the screen when I have a show that I have to use,was working before upgrade, how do I enable it in your program. Rick White
Hi
. . . . the video monitor is not operating on the screen when I have a show that I have to use,was working before upgrade, . . . .
Do you mean the Preview monitor is black, ie not displaying the slideshow content?
If so try turning off Hardware acceleration in the Program settings, Display tab circled in red below.
If that does not work change the setting circled in blue above.
If neither of those work then what is your computer specification and, if there are video files in the slideshow what format are they, see this topic for details of what is required and how to get a Mediainfo analysis of a video file.
John EB
Forum Moderator
Welcome to the Magix user to user forums, so it is not "our" program!
It would be very helpful to us if you were to read this post and give us ALL the information requested there.
Without that information from you we must, essentially, speculate. One thing you might want to check; on the screenshot below check what the highlighted item is set to. if it is ticked, try unticking it and then check whether the problem is resolved.
Jeff
Forum Moderator