Video Delux 17 Premium not starting and freezing

peterdoes wrote on 10/25/2011, 1:11 PM

im running Video Delux 17 premium, and loving every bit of it. But lately the program doesnt start up anymore, it stalls at INSTALLING MEDIAPOOL for 5-10 min before opening the program. 
When the program is then open, i can add video no problem but as soon as i click on an option (like titles or effects for example) it freezes again. 
Task manager says: Program not Responding

I have (obviously), updated all my graphic drivers and reinstalled the program several times and made sure it is up to date.  Its not my hardware either, cause thats i7 processor and high range videocards and 8gig of ram

all help is VERY welcome

Comments

johnebaker wrote on 10/26/2011, 3:19 AM

Hi

Search for and delete or rename the file    videodeluxe.ini   then restart VP. This should cure the problem

John

Last changed by johnebaker on 10/26/2011, 3:19 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

peterdoes wrote on 10/26/2011, 6:51 AM

 

Hi

Search for and delete or rename the file    videodeluxe.ini   then restart VP. This should cure the problem

John

There is no Videodeluxe.ini file in the Magix folder, the only two files that come close are VIDEODELUXE (HTML help file) and VIDEDELUXE the application file

johnebaker wrote on 10/26/2011, 10:54 AM

Hi

It is not in the programs folder if you are using Windows 7 - look in the Program Data/Magix/ program name folder.

John

Last changed by johnebaker on 10/26/2011, 10:54 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

peterdoes wrote on 10/27/2011, 7:44 AM

Johnebaker, did as instructed, makes no difference....

did another re-install just to be sure, and had another look at my graphic drivers, still the same result though. Any other tricks?