Please help! I am using a Logitech C920 webcam. My system is an Alienware Aurora R8 - Intel Core i7-8700 CPU 3.2 GH, 16 GB RAM, 64 Bit, running on Windows 10. I bought this computer so I could do video capturing and 4k video editing using Vegas Pro 17. The program works but the screen capturing tool does not. All dropped frames and unable to save captured files. I get the following message when I try to capture video through Vegas Pro 17;
VEGAS Video Capture
Version 6.0f (Build 1004)
Exception 0xC0000005 (access violation) READ:0x4 IP:0x4427F3
In Module 'VidCap60.EXE' at Address 0x400000 + 0x427F3
Thread: GUI ID=0x4208 Stack=0x19C000-0x1A0000
Registers:
EAX=0620a750 CS=0023 EIP=004427f3 EFLGS=00010246
EBX=0620a210 SS=002b ESP=0019ce98 EBP=0019d304
ECX=00000000 DS=002b ESI=06209fd8 FS=0053
EDX=06440718 ES=002b EDI=0620a750 GS=002b
Bytes at CS:EIP:
004427F3: 8B 51 04 89 54 24 48 8B .Q..T: 47 30 8B 48 08 8B 55 08 G0.H..U.
Stack Dump:
0019CE98: 00000000
0019CE9C: 00A39D50 009C0000 + 79D50
0019CEA0: 76015ECC 75FD0000 + 45ECC (USER32.dll)
0019CEA4: 00000000
0019CEA8: 00003A88
0019CEAC: 06427CE8 06400000 + 27CE8
0019CEB0: 0019CF98 000A0000 + FCF98
0019CEB4: 00000000
0019CEB8: 00000000
0019CEBC: 00000000
0019CEC0: 00000001
0019CEC4: 00000000
0019CEC8: 00000000
0019CECC: 00000000
0019CED0: 0620A210 06200000 + A210
0019CED4: 00010003 00010000 + 3
> 0019CEF0: 7600682B 75FD0000 + 3682B (USER32.dll)
> 0019CEF4: 76006C87 75FD0000 + 36C87 (USER32.dll)
> 0019CF24: 652C7F40 65280000 + 47F40 (COMCTL32.dll)
> 0019CF4C: 762CB9FC 76210000 + BB9FC (gdi32full.dll)
> 0019CF70: 008A0571 00400000 + 4A0571 (VidCap60.EXE)
0019CF74: 00000000
0019CF78: FF0A0FB1 7FFF0000 + 7F0B0FB1
0019CF7C: FFFFFFFF
0019CF80: 00003A88
> 0019CFC0: 760018E8 75FD0000 + 318E8 (USER32.dll)
> 0019CFC8: 764C6C49 764C0000 + 6C49 (GDI32.dll)
> 0019CFD0: 008A0571 00400000 + 4A0571 (VidCap60.EXE)
> 0019CFD4: 0049414E 00400000 + 9414E (VidCap60.EXE)
0019CFD8: 0019D070 000A0000 + FD070
> 0019CFDC: 652C88EA 65280000 + 488EA (COMCTL32.dll)
0019CFE0: 0A010FB1 094E0000 + B30FB1
> 0019CFE4: 008A0571 00400000 + 4A0571 (VidCap60.EXE)
0019CFE8: 00AA32B8 009C0000 + E32B8
0019CFEC: 00000000
> 0019CFF0: 652C8901 65280000 + 48901 (COMCTL32.dll)
0019CFF4: 00000000
> 0019CFFC: 008A0571 00400000 + 4A0571 (VidCap60.EXE)
0019D000: C0000800 7FFF0000 + 40010800
0019D004: 0000000C
0019D008: 5600000C
> 0019D00C: 760132D7 75FD0000 + 432D7 (USER32.dll)
> 0019D04C: 77732830 776C0000 + 72830 (ntdll.dll)
> 0019D070: 77602CBC 77600000 + 2CBC (win32u.dll)
> 0019D074: 652C84E5 65280000 + 484E5 (COMCTL32.dll)
> 0019D080: 7600543E 75FD0000 + 3543E (USER32.dll)
> 0019D0B0: 760052F7 75FD0000 + 352F7 (USER32.dll)
> 0019D0DC: 7771B499 776C0000 + 5B499 (ntdll.dll)
> 0019D0EC: 6C153540 6C120000 + 33540 (uxtheme.dll)
> 0019D0F0: 776FFA6C 776C0000 + 3FA6C (ntdll.dll)
> 0019D0FC: 6C153787 6C120000 + 33787 (uxtheme.dll)
> 0019D108: 6C153540 6C120000 + 33540 (uxtheme.dll)
> 0019D124: 76015E3B 75FD0000 + 45E3B (USER32.dll)
> 0019D14C: 76006A93 75FD0000 + 36A93 (USER32.dll)
> 0019D160: 76006C87 75FD0000 + 36C87 (USER32.dll)
> 0019D164: 76006A00 75FD0000 + 36A00 (USER32.dll)
> 0019D1CC: 7600682B 75FD0000 + 3682B (USER32.dll)
> 0019D1D0: 76006C87 75FD0000 + 36C87 (USER32.dll)
> 0019D200: 652C7F40 65280000 + 47F40 (COMCTL32.dll)
> 0019D224: 76017BE0 75FD0000 + 47BE0 (USER32.dll)
> 0019D234: 7600657A 75FD0000 + 3657A (USER32.dll)
> 0019D238: 652C7F40 65280000 + 47F40 (COMCTL32.dll)
> 0019D25C: 77744700 776C0000 + 84700 (ntdll.dll)
> 0019D260: 76015ECC 75FD0000 + 45ECC (USER32.dll)
> 0019D288: 76017BE0 75FD0000 + 47BE0 (USER32.dll)
> 0019D298: 760132BF 75FD0000 + 432BF (USER32.dll)
> 0019D2A0: 777304DC 776C0000 + 704DC (ntdll.dll)
> 0019D2A4: 760132D7 75FD0000 + 432D7 (USER32.dll)
> 0019D2D4: 777328FD 776C0000 + 728FD (ntdll.dll)
> 0019D2E4: 77732830 776C0000 + 72830 (ntdll.dll)
> 0019D300: 652C7F40 65280000 + 47F40 (COMCTL32.dll)
> 0019D308: 00444396 00400000 + 44396 (VidCap60.EXE)
- - -
0019FFF0: 00000000
0019FFF4: 005C46CA 00400000 + 1C46CA (VidCap60.EXE)
0019FFF8: 00203000 00200000 + 3000
0019FFFC: 00000000