Since you have to export the file before you can publish it, it is showing that I need to export my entire site, and it's chewing up my memory to the point that this can't happen. How do I make this go away?

Hi

. . . . Since you have to export the file before you can publish it, it is showing that I need to export my entire site, . . . .

That is correct, the export must take place first - this is when all the html files and associated folders images etc are created and without doing this WD cannot keep track of changes made to the site or publish the files.

It also serves as your local copy of the entire site.  Publishing then uploads the exported files to your host provider, if it already knows certain files have been changed then only those files will be uploaded, however there may be exceptions.

Depending on the template you used and the structure of the pages, if it wants to recreate the whole website when exporting and publishing then that would suggest there has been a change made which affects the whole site eg header image which appears on all pages has been changed or pages have been renamed or added to a common menu.

What is the spec of your computer and how much free space do you have on the hard drive(s) ?

HTH

John

windows 7

4gb memory

500 gb hard drive

well over 300 gb unused

I contacted them for help. The only suggesstions are to buy version 9. or reformat my pages. I just purchased ver. 8   4 months ago.    I don't have any programming or HTML experience. I bought the software to do the work because I can't. Very disgusted with the product, and I don't want to spend any more money on a product that has been nothing but trouble. I only bought it because Frontpage is no longer a viable option. But at least that software never gave me any problems. 

I do appreciate your help. It's more than I'm getting from the company. 

Hi

Thanks for the spec - that looks OK

. . . . Get numerous warnings of high memory usage, and get frequent errors. . . . 

Are these coming from Xara Web Designer or Windows and are these during the actual upload of the site to your host or during export?

Can you post a screenshot of the error messages?

Who is your host?

What Antivirus are you running?

Check your Internet connection speed is OK - Speedtest is a reliable analyser?

John

Error occurs during export. 

This is what I received from their tech support. I really have no idea how to do options 2&3.

Thank you for trying to help me.

Hi,

I'm sorry for the delay in replying to your email, the problem in your file was quite difficult to track down. You were encountering an Access Violation error because the program was running out of memory trying to export your website document. That was caused because the amount of system resources that Web Designer needs to export your site exceeds the amount of system resources Windows would allow a 32 bit program.

What was difficult to track down was what in your file was causing such a large amount of memory to be used, particularly as you had a relatively small number of images which were already optimised. The problem appears to be because of the poor text formatting that has been applied to the text objects in the document. It looks like the text on the pages where you are representing table data have been copied from an external, plain text source and to separate the columns in the table it uses space characters.

In 1 page alone there were over 22,000 space characters so all of this text needs to be converted to HTML on export and this results in exceptionally large HTML files.

There are a few solutions here;

1. The easy solution is to upgrade to Web Designer 9 Premium where we now have a 64 bit version as well as the 32 bit version. In order to use the 64 bit version you'll need to have a 64 bit operating system installed, if you don't then this option is not possible at the moment. The advantage of this is that a 64 bit program has a far greater maximum memory usage limit before Windows will not allow it any more and exporting your website document with a 64 bit version of Web Designer 9 Premium I have not encounter a similar error.

2. You can go through your website document and replace the poorly formatted text by removing all of the spaces and insert tabbed spaces into the text area instead. That should make the export a lot more efficient, however I have not tested this in your file and can say for certain that it will export without error in a 32 bit program still.

3. This option would certainly work best if you combine it with option 2 above. Split your website document into multiple documents containing a smaller number of pages. Eg if you split your website document into 3 documents you could have 2 with 100 pages in each and the 3rd with the remaining 29 pages and continue to develop the site like that.

Regards,
CS

Ticket Details

Ticket ID: ETJ-343436
Department: Using a product
Priority: Medium
Status: On Hold

Hi

. . . . The problem appears to be because of the poor text formatting that has been applied to the text objects in the document. . . . .

I have come across this many times, and it causes no end of problems in web pages - usually it is caused by using Microsoft Word to type up the text before copying and pasting into a web design program?

However I see from previous questions you have asked that the site was originally created in Frontpage - have you used these files or started fresh with Web Designer or used Word to open the original Frontpage files then copied and pasted into Web Designer?

Option 2 will be difficult to do due to the high number of occurrences

Option 3 - are there 229 different pages in this web site?  

Is it possible to post or send me a link via private message to the website?

John

I basically started fresh using nothing from Frontpage. 

The website is a baseball simulation league. It uses a lot of stat reports, and comprehensive league standing reports.

These are generated by the gaming software. I'm assuming these reports are the problem. This is the site.

gaplbaseball.magix.net/public/

Never had an issue with Frontpage handling these reports. 

KevinKevin

Hi

. . . . It uses a lot of stat reports, and comprehensive league standing reports. These are generated by the gaming software. I'm assuming these reports are the problem. . . . .

I think you are correct - depending on which stats page I look at there appears to be a minimum of 2000+ non breaking spaces (   ) which are used to layout the columns - the data on these pages should be laid out in a table.

Are the spaces present in the reports generated by the games software? 

Can the games software export the reports in a different format eg as a CSV file or HTML file - I assume the data you have generated is a plain text file?

John

They are plain text. I believe I can do it in HTML , but not for the early seasons, I don't  have the database for them any more. If I convert what I can to HTML , will this help?

Hi

It should do - Web Designer has a an option for pasting HTML which should take care of everything.

I would suggest trying this by creating a blank page in Web Designer and pasting the HTML in to it.

John

 I'll give this a try. Thank you so much for trying to help me.

Kevin 

The HTML file won't work. I can save as HTML but when I import it to Web designer it takes about 5 minutes for it to load onto the page, and it only loads 10% of the file.

Web Designer has been nothing but a bad experience since the beginning. Unbeleivably frustrating.