update when purchased within a week of an update

mitchell-henderson wrote on 7/4/2022, 9:10 AM

i purchased acid pro suite for a client that was sending me stems from acid, great program by the way. i purchased on june 9th a new version came out on, or around the 15th. am i not entitled to some upgrade? i use alot of software daws all of them carry some buffer protection of purchase some is one year some only six months. totally get that and thats great but 2 weeks i have to pay another 199 for upgrade

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PATIENT-X wrote on 7/4/2022, 9:29 AM

@mitchell-henderson

Hello, Welcome

Please contact infoservice@magix.net to see if they can help you.

 

Stephen

Forum Moderator

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Acid-Pro-A-Dead-Stick wrote on 7/4/2022, 8:45 PM

i purchased acid pro suite for a client that was sending me stems from acid, great program by the way. i purchased on june 9th a new version came out on, or around the 15th. am i not entitled to some upgrade? i use alot of software daws all of them carry some buffer protection of purchase some is one year some only six months. totally get that and thats great but 2 weeks i have to pay another 199 for upgrade

I hate to say this to you but I would rather ask for a refund or you are in for a rough ride. Read AP forum thoroughly and see the horror others have gone through.