I have payed for a update codex in Photostory EASY and I have written the activatingscode in the box in the program, but it did not work. Please help me.
Knud Nielsen
Denmark
Hi
I have removed your order number form the title of this topic - please do not post order numbers or any other confidential/persoanl information in the forum - it is a public forum not Magix Support.
. . . . I have payed for a update codex in Photostory EASY . . . .
What is the full name version number of the program and the Windows version installed on your computer?
Which codec did you have to purchase?
John EB
Forum Moderator
I am trying to optimize brightnes color in Photostory and use the advise in HELP, but nothing happens in the picture. How manage I that procedute?
Knud
Please tell us, step by step, exactly what you are doing to optimize brightness and colour and we may well be able to help you to achieve what you want to do.
Is this problem related to your original question about a codec or is that issue now resolved?
Jeff
Forum Moderator
I have not a big picture on screen - only all down as I add but they comes not op and the play controllers comes not up too. How get I the actually picture big on the screen?
Knud
No the codex problem is OK now.
Knud
I mean I have not a preview window. How can I get it?
Knud
try to optimize in that way to chooe a picture and goes up an choose automatic optize OR manuel brightnes og color and so on. and choose MORE and have tried the different possiblyties here but without result. Another importing for me : I have no preview window on the screen when I add pictures and so on and therefore no playknob
I have read in help to click two times on at picture to get preview to bi vissibly, but nothing happens.
Knud
Knud
Hi Knud
. . . . I mean, I have not a preview window. . . .
Are you still using Photostory 2022 or have you updated to the 2024 version?
Do you mean the preview window is missing or when you click on an image or video clip in the media pane they do not appear in the Preview monitor?
A screenshot of the full program screen may help.
John EB
Forum Moderator
Jeg har intet manitorpreviewbillede ? Hvordan får jeg det frem ? Min. optimering af billeder virker ikke i auto og ikke i manuel ??
Added from PM:
Jeg har et Photostory EASY program. Jeg får ikke monitorpreviewbilledet frem, når jeg vil lave et show? Hvordan henter jeg det ? Der sker intet, når jeg vil optimere et billede (brightnes - contrast). Hvorfor ?
Goole translate:
I have a Photostory EASY program. I don't get the monitor preview image when I want to make a show? How do I get it? Nothing happens when I want to optimize an image (brightness - contrast). Why ?
Knud
Hi/Hej Knud
Try changing the Program settings, Playback option to Compatibility mode (VideoForWindows).
If this does not work, start a new project and add one jpg image - do you see the preview of the image?
If so then we need more information about the video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the videos you are using and post the results, see this tutorial on how to set up MediaInfo and analyse a video clip for all the data required.
Google translate:
Prøv at ændre programindstillingerne, afspilningsindstillingen til kompatibilitetstilstand (VideoForWindows).
Hvis dette ikke virker, så start et nyt projekt og tilføj ét jpg-billede - kan du se forhåndsvisningen af billedet?
Hvis det er tilfældet, har vi brug for mere information om videoformatet, codec og opløsning, du bruger - for at hjælpe med denne download og installation af MediaInfo og analysere en af de videoer, du bruger og post resultaterne, se denne vejledning om, hvordan du opsætter MediaInfo og analyser et videoklip for alle de nødvendige data.
HTH
John EB