I like this software very much, bought the "unlimited for a year" version in 15/09/24, its pretty sweet, alot of sound pools are downloadable, but now after 15 days when I click on a soundpool it says, "Select payment type" and asks for credit card number, it feels like the shop doesn't recognize me. (I do see my serial when I click Help/About tho)
Any ideas?
Thanks in advance
@Eduard-Octo Are you logged in (in case you use Music Maker 2024)? Does this happen with every Soundpool or just the new ones? Maybe it's a server problem and will go away later.
@Eduard-Octo Are you logged in (in case you use Music Maker 2024)? Does this happen with every Soundpool or just the new ones? Maybe it's a server problem and will go away later.
It happens with every soundpool I tried, and I'm pretty sure that I'm logged in because every time you start the program it confirms it, I mean its legally bought product.
Should I try to reinstall it? it does has some Rem memory issues, I run the software "as administrator" so it becomes faster with much less lagging. (maybe it has an effect on the issue)
Can you confirm you bought MM 2025 Unlimited (and not Premium or Ultimate vol. 2)? If you did, and this is confirmed by the email you would have received when your purchase was confirmed, you need to email infoservice@magix.net and ask them to investigate why you cannot download any loops.
HTH
Jeff
Forum Moderator