Comments

johnebaker wrote on 3/8/2021, 1:56 PM

@clayton-k

Hi and welcome to the forum.

The only reason why this would occur is if you have previously tested Photo Manager?

Once a previous test trial period has expired the program can not be uninstalled/re-installed or installed on to another computer and activated.

John EB
Forum Moderator

Last changed by johnebaker on 3/8/2021, 2:20 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 3/8/2021, 1:59 PM

@clayton-k

Welcome to the Magix user to user forums.

The only circumstances in which I have seen this message is if you are attempting to reinstall the trial version of the app having previously had it installed at ANY time in the past.

So, have you ever had any version of PM previously on your computer? If you have, I don't think you will be able to "restart" your trial.

OTOH, if this is the first time you have ever had PM installed on your computer I think we need rather more details of your computer and, perhaps, a screenshot of the message which tells you the trial has expired.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam