''This serial number has already been registered to another email''

Erno-vt wrote on 11/17/2022, 10:16 AM

Hello I had the amazing idea to buy Vegas pro 365 with the current 33% discount.
I bought it with a different email than I registered it with. I dont see how this could be an issue but I guess it can. Everytime I try to drag files into Vegas it tells me: ''This serial number has already been registered to another email adress. please contact MAGIX Support'' - I cant find where to contact them it just reffers me to the forums. I am not very happy with this situation as you might guess as I cant edit any videos at the moment.

Comments

emmrecs wrote on 11/17/2022, 10:30 AM

@Erno-vt

Please read this pinned post and follow the advice given there.

This thread will be closed.

Jeff
Forum Moderator

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