Terratec video grabber does not work with Windows 10

haagran wrote on 11/22/2015, 9:47 AM

I am using Terratec Video Grabber for 3-4 years, but when I switched to Windows 10 from W 8.1 resently I get the text: No recording devices have been found in your system. o I need a new Driver?

Comments

johnebaker wrote on 11/22/2015, 2:55 PM

. . . . o I need a new Driver? . . . .

Does the Terratec device show up in Device manager - if not then you may need a Windows 10 driver - ensure you install the 32 bit version as well as the 64 bit version.

If the Terratec does show up and is shown to be working properly, and Movies on DVD recognised it with Windows 8, then you may have to re-install Movies on DVD using this procedure.

HTH

John EB

haagran wrote on 11/23/2015, 8:01 AM

Thank you so far, on My products, my aaount, my Terratec registered in 2011 har no serial number. Is the product too old?

johnebaker wrote on 11/23/2015, 9:32 AM

I assume for your reply the the Terratec device show not show up in Device Manager - the Terratec drivers are available here. - you will need the Windows 32 bit version.

If the drivers will not install, try turning on Windows Identity Foundation 3.5 located as shown in the image below

If the Terratec then shows up and is shown to be working properly, and Movies on DVD still does not recognise it with Windows 8, then you may have to re-install Movies on DVD using this procedure.

. . . . My products, my aaount, my Terratec registered in 2011 har no serial number. Is the product too old? . . . .

When replying please supply the information and answer the questions asked - we have to go through the process, step by step, checking and updating the Terratec and checking the software before determining whether it is too old.

HTH

John EB

Messers wrote on 12/25/2019, 7:36 AM

Hi,

read on the following page the part which starts with: FOR WINDOWS 10 only.

https://grafimedia.eu/support/installation-guides/terratec-grabby-conexant-installation-guide/

it shows you how to install the drivers after you've restarted windows with the option to install unsigned drivers.

best regards,

Messers

emmrecs wrote on 12/27/2019, 12:08 PM

To anyone finding this very old thread and reading the post directly above this one:

Please be aware that the method listed on the linked page, although safe if followed carefully and exactly, does involve making (temporary) changes to Windows own security and protection protocols. It is all too easy to "damage" your Windows 10 installation such that it may subsequently fail to boot! Not to mention the "problems" inherent in using a 32 bit device in a 64 bit operating environment.

Proceed at your own risk!

This thread will now be closed

Jeff
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