Sound Forge Audio Studio 14 - iZotope Neutron 4 Elements Crash

alexavil wrote on 4/6/2025, 2:32 AM

Every time I'm trying to use Neutron 4 Elements on a file with a non-standard sample rate (e.g. 32kHZ, 48kHz), Sound Forge Audio Studio 14 crashes.

The same plugin works normally if the file has a sample rate of 44.1kHZ.

Problem Description
   Application Name:    SOUND FORGE Audio Studio
   Application Version: Version 14.0 (Build 90) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\Common Files\VST3\iZotope\iZNeutron4Elements.dll
   Fault Address:       0x00007FFB7DDFAEF0
   Fault Offset:        0x0000000001F4AEF0

Fault Process Details
   Process Path:        C:\Program Files (x86)\Steam\steamapps\common\SOUND FORGE\SOUND FORGE Audio Studio 14 Steam Edition\SOUND FORGE Audio Studio 14.0\audiostudio140.exe
   Process Version:     Version 14.0 (Build 90) 64-bit
   Process Description: SOUND FORGE Audio Studio
   Process Image Date:  2021-08-16 (Mon Aug 16) 10:49:28

Comments

SP. wrote on 4/6/2025, 3:43 AM

@alexavil Looks like Neutron is the cause of the crash. You can try to reset Sound Forge Audio Cleaning Lab to its default settings via the Help menu.

If this doesn't help I would recommend you contact iZotope or Native Instruments support because the plugin isn't developed by Magix.