Sony Vegas Pro 14 crashes

Kent-Grabau wrote on 8/20/2019, 11:54 AM

I've been a staunch supporter and user of Sony Vegas Pro for more than a decade. I've never had any issues with it... until now.
I can't keep the program open for more than 10 seconds! It just crashes! It has always worked just fine before yesterday. Win10 did an update, so I rolled back to a restore point prior to yesterday. Same thing. I've uninstalled and reinstalled a newly downloaded 14 but still the same. I have a production to get done and need this working again! Any ideas?

And does anyone know why Magix doesn't provide any support? That's crazy! Why would I ever buy a newer version if there's no support?

Comments

emmrecs wrote on 8/20/2019, 2:24 PM

@Kent-Grabau

Welcome to the Magix forums.

The Vegas line of Magix products has a dedicated user to user forum here. I suggest you register at and repost there.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 8/20/2019, 4:23 PM

@Kent-Grabau

Hi

. . . . does anyone know why Magix doesn't provide any support? . . . .

They do, when you have registered in the Vegas forum, use the Contact link at the bottom of the page to raise a ticket with Magix Support.

John EB

Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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