Comments

johnebaker wrote on 2/19/2021, 9:47 AM

@Dennis-Campbell

Hi

This could be a caching issue giving you a mix of old and updated site.

Did you try forcing a browser refresh in Chrome?

If not try pressing Ctrl+F5 several times

If that fails post a link to your site for us to have a look.

Do note the site may look different in some versions of Safari that have an issue with some of the styling applied.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Dennis-Campbell wrote on 2/19/2021, 10:50 AM

Thanks, John. Thanks for the quick reply. I did flush the cache and I tried to f5 it many times. No help.

johnebaker wrote on 2/20/2021, 5:13 AM

@Dennis-Campbell

Hi

What is the web site url ?

Do you have any addon toolbars, plugins etc added to Chrome - one that may cause issues is the Babylon toolbar - if you have that installed try disabling it.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Dennis-Campbell wrote on 2/20/2021, 8:17 AM

Hi John.

You are much quicker than Support. I hope you are getting paid for your time. The link is www.legaledu.net. Works fine on Edge and Pale Moon. Not on Chrome or Opera. No Babylon toolbar. Thanks.

johnebaker wrote on 2/20/2021, 10:12 AM

@Dennis-Campbell

Hi

. . . . You are much quicker than Support. I hope you are getting paid for your time. . .

We are users like yourself.

. . . Works fine on Edge and Pale Moon. Not on Chrome or Opera.  . . . .

Unfortunately not here - it is bad in places in every browser Opera, Chrome, Firefox, Edge, and Internet Explorer - worse in the last 2.

Looking at the HTML, the problem is that the paragraphs that are bad have every word is in it own <span>. . . </span> tag with no spacing, as you can see in the image below, this causes the browsers to display the text as you are seeing it - bunched up together and in some browsers overlapping.

The paragraphs above the indicated text are correct with a complete sentence in a <span> ...</span> tag

This suggests that the odd looking texts were pasted from another document eg Word.

If this is so, then the text formatting from Word is being copied across and causing the issues. When using text from another document it is best to copy and paste it into Notepad, this removes any formatting, then copy and paste from Notepad into Web Designer and if necessary fix up the paragraphs.

John EB

Last changed by johnebaker on 2/20/2021, 10:13 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.