Comments

johnebaker wrote on 10/31/2012, 4:55 PM

Hi

Which version of Windows 7 is installed on the HP - Home or Professional and is it 32 or 64 bit?

To find the information right click Computer and select Properties you will get the following window open - the circled bits are the info required.

 

Depending on the version of Windows 7 (32 or 64 bit) try updating the drivers for the USB capture device  available here under Tools and Others, Hardware drivers

John

 

 

Last changed by johnebaker on 10/31/2012, 4:55 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.