Comments

johnebaker wrote on 12/5/2017, 12:51 PM

Hi

We need more information:

  1. Computer specification - processor make/model, graphics card or chipset, RAM,  hard drive configuration, sizes and free space?
     
  2. Windows version and is it up to date?  Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
     
  3. Software full name and version number - as found under Help, About . . .
     
  4. A screen shot of the timeline may help.
     
  5. Is the jitter in the Preview screen or when you export the slideshow?
     
  6. Are the 'slides' that jitter video or still images?
     
  7. If video can you analyse one of the video clips with MediaInfo and post the results along with the Export settings you are using for the slideshow.

Also please read before replying and add any other information you think may be relevant.

John EB 

Last changed by johnebaker on 12/6/2017, 1:59 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.