Problems with the visibility, audio is fine

Anne-Tuuli wrote on 8/13/2021, 2:28 AM

Hi,
I have installed Magix Rescue your Video Tapes and it installed just fine.
I have also connected the VHS and can now start to rescue the content.
BUT, the picture/visibility on the screen is very poor, mostly blue :( Why?
The audio works fine, but the end result is not what it should be.
What could be wrong?
Thanks!

Comments

CubeAce wrote on 8/14/2021, 6:36 AM

@Anne-Tuuli

Hi Anne and welcome to the user to user forums.

Check the software is set to record the same as the video recorders output. PAL or NSTC dependent on the recorders output.

If that is correct try either cleaning the leads and sockets at their contact points or try a different usb input.

Check that you have cleaned your video recorders heads with an appropriate product.

Ray.

 

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Anne-Tuuli wrote on 8/15/2021, 11:59 AM

Hi @CubeAce,
thanks a lot, that helped.
Anne